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The CEO makes a visit to Al Batinah South and Al Dhakilyah

July 2021 -- In order to develop and maintain the services provided to the Company’s services beneficiaries in the sector of water and wastewater, Qais bin Saud Al Zakwani, the CEO of the Water and Wastewater Services Company - Member of Nama Group - visited the Customer Services Offices in the Governorate of Al Batinah South and Al Dhakilyah. In the first governorate, the visit includes the wilayats of Al Rustaq, Barka and Al Musanah while the second visit targeted the wilayats of Nizwa, Bahla, Sumail and Al Jabal Al Akhadar at Al Dhakilyah Governorate. 

During the visit, Al Zakwani met the Company’s employees and listened to their suggestions and views that aim to improve the Company’s business, and the challenges that always face in the services sector. In addition, the discussions also covered the procedures that the new company is going to follow in the near future in order to facilitate the services provided.
The CEO expressed his sincere thanks to all employees for their keenness on the continuous improvement of the services provided. In his speech to the employees, Al Zakwani said, “We are confident that the sector’s cadres will translate challenges into achievements, and also to a work environment that is expected to be characterized by hard and systematic work, and with it many opportunities will develop the business system in the Company to reach its desired goals.”

The CEO stressed the importance to keep up with the modern technologies to facilitate the beneficiary expectations and without the need to let them to personally attend to the Company’s offices.  

He also emphasized to fully adhere to the precautionary measures that used to prevent the spread of the Corona virus, either in the customer services offices or in the other work sites. 
He added: “In any business, the human cadre is the main element of any business success and in the OWWSC, we are proud of our distinguished employees who work continuously to make achievements through achieving their tasks and their continuous role in developing and improving the Company’s business and services.  

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Announcement: Improvement of water pumping stations in Al Dakhliyah Governorate

Announcement: Improvement of water pumping stations in Al Dakhliyah Governorate
 
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Maintenance of Quriyyat desalination plant on Feb 28, 29

The Main Emergency Committee at Diam held a meeting to discuss the programme for performing periodic maintenance of the plant on February 28th and 29th.

The Main Emergency Committee at Diam held on Wednesday a meeting at its main office in Bausher, to discuss the request submitted by Hyflux Oman, the owner of the Quriyyat desalination plant, on the programme for performing periodic maintenance of the plant on February 28th and 29th.

The meeting reviewed the most important precautionary measures that will be taken to reduce the impact of the water supply during the maintenance period, which will continue for 48 hours as the station feeds the wilayats of Quriyyat, Al Amerat, Muttrah, Muscat, and parts of Bausher.

The sub-emergency committees of Diam in the affected wilayats have been activated to ensure the alternative water sources that will be provided, such as making sure to raise the water levels in all major and subsidiary collection tanks, and activating Reciprocating pumping between Quriyyat, Al Ghubrah and Barka desalination plants, in addition to using wells in the wilayats.

The authority urges all subscribers to take the necessary measures and continue to rationalise water consumption

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The Public Authority for Water (DIAM) completes consultancy studies for the aquifer storage and recovery (ASR) project from underground reservoirs in the Sultanate of Oman

DIAM has launched an international tender to complete the detailed consultancy studies of the water storage and recovery project from aquifers, for the sites that were identified in the first phase of the project as the most promising for this type of project.
During the past year, DIAM conducted, in cooperation with the relevant government entities, an economic and technical feasibility study to implement the water storage and recovery project from aquifers (ASR) in the Sultanate. The study concluded with positive indicators for the implementation of the project, where about 14 sites were found suitable for the implementation of the project in a number of the wilayats of the Sultanate, of which four sites were labelled as are more suitable and encouraging sites: Al Khoudh in the Wilayat of Seeb, Adam Wilayat, the As Sharqiyah Sands and Wadi Abu Karba in Dhank Wilayat. This project is considered one of the strategic projects that help optimizing the exploitation of the water produced from desalination plants and contributes to achieving water security, especially in emergency situations.
 

An international tender has been launched to attract international companies specialized in such projects, and the scope of work in the tender includes carrying out detailed studies of the four most encouraging sites with the accompanying project of exploratory drilling, geological and hydrogeological analyses and the implementation of a pilot project for one of the sites.
The ASR system is expected to provide cost effective solutions to meet the growing demand for water in the Sultanate, as the water will be stored in periods of low consumption and then used in cases of peak water demand or in emergency situations. The economic feasibility of this system stems from storing water in aquifers, being underground solutions instead of building huge concrete water tanks above ground.
It is worth noting that the main reason for applying the water storage and recovery system from underground reservoirs in many countries of the world is the low economic cost of the system for providing water during peak demand periods. This system could provide large quantities when demand is highest at low cost, which is not available from alternative options that require the construction of additional desalination plants or expensive concrete water tanks on the surface of the earth. The system will also contribute effectively in emergency situations in the event of seawater pollution or the occurrence of the “red tide” phenomenon in the seas of Oman. An initial indicator shows the possibility of establishing projects that have enough storage capacity for three months of demand, each with a recovery capacity of more than 90,000 cubic meters per day.
It is expected that the demand for water will increase by an average of about 5% annually during the next seven years, which requires searching for the best options needed to strengthen the potable water supply system.
 
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Diam rolls out tender for underground reservoirs

The Pubic Authority for Water (Diam) has rolled out an international tender for the completion of elaborate consultancy studies for storage and retrieve of water from reservoirs that will be set at select locations designated in the first stage of the project.

The strategic project will optimize the storage and utilization of water produced at water desalination plants as well as contribute significantly to achieving water security targets specially at times of emergency. It is expected to provide viable low-cost solutions to meet increasing demand for potable water in the Sultanate.

The water will be stored in the period of low consumption to be used at times of high demand. The project is considered economically feasible since the water will be stored underground instead of building huge overhead reservoirs known for their high financial cost.

Last year, Diam completed the economic feasibility and technical study for the execution of a project for underground water reservoirs. The study designated 14 locations that were considered the most suitable for setting up the underground reservoirs including four locations in Al Khoudh, Adam, Al Sharqiyah sands, Wadi Abu Karba in Dhank. A tender was rolled out inviting specialized international bidders to contend for the project. The successful bidder will conduct elaborate studies in the four sites in addition to the digging of exploratory wells, conducting geological and hydrological analysis and executing demo projects in the designated sites.

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Strategic reinforcements on the main water transmission line in Dakhiliyah Governorate

Diam is taking actions to minimize the effects of water shortages during the 48-hour improvement period.

Diam begins the work of linking a number of new water projects in Muscat and Dakhliyah governorates with the main water transport system during the period of 2-3 December 2019, which will last for 48 hours.

Eng. Abdullah bin Mohammed Al Nuaimi, Director General of Operations, said that the process of linking the new pumps to the main line improvement project in Al Dakhliyah governorate with the main pumping station in Barka comes to complete the enhancement of the water network system in the province in addition to raising the efficiency of water pumping stations in the wilayat of Seeb and enhancing the interconnection between desalination plants.

Eng. Abdullah Al Nuaimi added that measures have been taken to reduce the effects of water shortage on Al-Dakhliyah governorate. He also confirmed that Diam has activated the work of the main emergency committee and emergency committees in the states by raising water levels in all the main collection tanks in addition to activating the fields of wells belonging to Diam in the provinces which are used in emergencies.

Al-Nuaimi also explained that Diam has reached out to a number of government and private entities who benefit from government water in development projects to urge them to rationalize the use during this period, which contributes to the provision of quantities of water in addition to direct communication with the governors and walis, and members of the Shura Council & municipal councils in all states.

The Director General of Operations said that Diam invites all beneficiaries of the water supply service in the areas to rationalize water consumption during the period mentioned. Al-Nuaimi added that, in case of any queries or observations all citizens and residents can communicate with the Diam call center (1442), which operates 24 hours a day all week.

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Diam celebrates Oman's 49th national day

The public Authority for Water (Diam) shares the joys and delights of the Omani people by organizing a ceremony for its employees on Monday on this auspicious occasion at its Head Office Ghubra.
H.E. Mohammed bin Abdullah Al-Mahrouqi, Chairman of the Public Authority for Water and employees of the Authority attended the event. Diam branches in other governorates also celebrated the event with much enthusiasm.
The ceremony began with Oman National Anthem followed by a recitation of the Holy Quran by Sheikh Yahya al-Qanoubi and followed by a prayer for His Majesty Sultan Qaboos.

In his presiding speech H.E. Mohammed bin Abdullah Al-Mahrouqi, expressed his happiness and delight in the 49th glorious National Day and the achievements achieved under the wise leadership of His Majesty Sultan Qaboos bin Said, and his patronage. H.E. Mohammed congratulates diam's staff on this precious occasion and the progress and prosperity they witness today at various levels and thanked them for the effort and encouraged them to continue to carry out the good work. Every effort needs to be made to achieve the development and prosperity of our country and to pursue Diam's vision, which aims to ensure the provision of safe drinking water of high quality and sustainable to all residents of the Sultanate.
In addition, several competitions were conducted, which received a great deal of interaction from the audience of Diam's staff. In conclusion, the young poet Nouf al-Briki presented a national poem.
 
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Water distribution network now open in some areas of Nakhl and Wadi Al Maawal

Diam announces that the implementation of the new water networks in Al-Sha'abiya and Al-Muhabil in the wilayat of Nakhl as well as Musallamat and Hubra areas in the wilayat of Wadi Al Ma'awal.

All the residents of the above mentioned areas should visit the Diam Barka Customer Service Hall to submit water service request from to benefit the network, with the following documents:

  • The water service delivery form approved by the municipality.
  • Copy of ID card.
  • Copy of ownership and Mulkiya.
  • Copy of electricity bill.

Note: that the water service will be stopped by free tankers as of 30/11/2019 for the beneficiary houses located in the geographical area of ​​the above mentioned areas.

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Get your Water Bills by email/SMS

We would inform you, DIAM will stop sending water bills through post offices from September 2019. 
We would inform you, DIAM will stop sending water bills through post offices from September 2019.
Please register in Diam eServices portal to get your monthly bills by email/SMS and other services related to your water accounts. Follow the link: DIAM eServices Portal
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إعلان: أوقات العمل في رمضان

أوقات العمل في رمضان 

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Oman Energy & Water Conference & Exhibition begins tomorrow

The Oman Energy and Water Conference & Exhibition 2019 will begin on Monday at Oman Convention and Exhibition Centre. The three-day exhibition is being organised by the Public Authority for Water (Diam), in cooperation with the Ministry of Oil and Gas and Oman Expo Company.
The opening ceremony of the event will be held under the auspices of His Highness Sayyid Kamil bin Fahd al Said, Assistant Secretary General for Cabinet Affairs. The conference will touch upon topics relating to the status and future of energy and water in the Sultanate and the strategies of enhancing their efficiency in generating energy and water production. It will also discuss means of raising awareness and guidance in the field of rational consumption of water and energy.
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Announcement: Diam begins providing water services in Sohar

Diam announces that it has officially started providing its services in the Wilayat of Sohar as of 1 April 2019.
Diam invites the subscribers in the Wilayat of Sohar to communicate through the call center (1442) in case of inquiries or comments. They can also visit the website: www.diam.om
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Diam floats tenders for new water distribution networks in Batinah and Sharqiyah

In line with its strategy to increase the coverage of public water networks and achieve sustainability in the water sector to cover 98% of the Sultanate's population by 2040, Diam has floated tenders to establish a water distribution network in the areas of Thamatham and Salaha in the wilayat of Barka in the Governorate of South Batinah

In line with its strategy to increase the coverage of public water networks and achieve sustainability in the water sector to cover 98% of the Sultanate's population by 2040, Diam has floated tenders to establish a water distribution network in the areas of Thamatham and Salaha in the wilayat of Barka in the Governorate of South Batinah and to establish Water distribution network in Al-Khashabah area in wilayat of Al-Mudhaibi in the Governorate of North Sharqiyah, as well as technical works for Old Al-Khoud reservoirs in wilayat of Seeb in the Governorate of Muscat.

Companies and establishments specialized in such works, who have a valid registration certificate from the Tender Board, can participate and obtain the technical specifications and tender conditions from the Tender, Contracts and Procurement Department at the 1st floor of the Diam Head Office building in Bousher, next to Panorama Mall from 8:30 am to 12:00 noon.

In addition to these projects, Diam is working on a number of water projects in various governorates of the Sultanate, including water transmission lines and distribution networks. Of which are projects such as Strategic porject of 220 km transmission line from Sohar Desalination Plant to governorate of Dhahira, project of establishing water distribution networks in the wilayats of Seeb, Ma'bela, Al-Khoud and Al-Mawaleh. In addition, work is under way on the construction of water networks in the wilayat of Bidbid and in the wilayat of Bidiya and other projects in different wilayats.

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Announcement: Improvements in Water Networks in the Governorate of Ad Dhakhliya

DIAM announces that it is implementing the improvements in water networks in the governorate of Ad Dhakhliya during the period 19-20 February 2019 for 48 hours.


Diam apologizes for any shortage of water supply, and urges all customersto take the necessary measures to avoid any shortage by rationalizing water consumption.

For more information, please contact the Call Center (1442).

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Diam obtains 3 ISO Certifications in Integrated Management Systems

Diam has obtained 3 ISO certifications in Integrated management system (IMS) namely ISO 9001, 14001, 45001, includes the formulation and management of water sector systems, strategies and plans for all the governorates covered by Diam.The winning of the certificate was part of Diam's efforts as its vision to be a world-class utility contributing to the sustainable development of Oman   .

Diam received this assessment after the evaluation review, which included conducting field visits, interviewing and reviewing the employees of Diam, in order to implement the new advanced standards for certificates in the fields of quality management, environment and occupational health and safety assessment. The  evaluation included all the departments under Opertaions, customer services, project implementation, planning and asset management, support services, information technology, policies and strategic studies, communications, events, marketing, quality and health, safety and environment.
Eng. Ahmed Bin Rashid Al Khamisi, Senior Manager, Quality, Safety, Security and Risk Management, said: "Diam's recognition of these certificates reflects its efforts in spreading culture and development in the field of quality management and occupational safety and health.” Al Khamisi  add “This contributes to raising the awareness of employees and contractors through the application of the best standards and practices to provide better services and work to provide an appropriate working environment “
 
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Diam started new network distibution in Niabat of LIAM in Musandam

As bart of its  strategy to covring 98 per cent of  the population with potable water in the 2040, witch aims to provid a high qulity of water network distibution around the slatante, DIAM started a new water distrbution network in nine regions in the Niabatm of LIMA in Msandam Governorate.
DIAM stared recived the applications of  supply services in the Khasap customer services hall last last Tuesday  , the customer Residents should provide certain documents to avail of the services. These include a request form approved by municipality of Khasap, proof of house ownership, copy of electricity bill, copy of ID and copy of completion certificate (for new buildings)
 
 
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NOTICE

INVITING APPLICATIONS FOR PRE-QUALIFICATION OF COMPANIES TO DEVELOP NEW POTABLE WATER NETWORK AND ITS EQUIPMENTS IN COSTAL AREAS AT QURAYYAT WILAYAT
 
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Bausher water network 64 per cent complete

Diam - The Public Authority for Electricity and Water affirmed that 64 per cent of the first phase for the construction of water distribution networks in the Wilayat of Bausher has been completed. The project is expected to be completed by the end of the first quarter of 2019.
The cost of the project has reached more than RO 12 million, which includes existing and planned residential layouts to cope with the urban expansion of the Wilayat of Bausher. Diam said that the project includes the establishment of water distribution networks, tanks and stations to strengthen pumping and filling stations for water tankers. Diam affirmed that through the implementation of these projects, it seeks to provide a potable water service in all governorates of the Sultanate to complete the infrastructure as water is an essential element in the process of development being witnessed by the Sultanate.
 
 
 
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Announcement: Job Opportunity

Announcement: Job Opportunity 

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Oman Energy and Water Conference and Exhibition opens

Muscat, Oman, 30 April 2018—Oman’s biggest utilities event, Oman Energy and Water Conference and Exhibition, opened its doors for the fourth time on Monday at the Oman Convention & Exhibition Centre.

His Highness Sayyid Taimur bin Asaad bin Tariq Al Said, Assistant Secretary General for Communication, The Research Council, inaugurated the annual international event among a large and exclusive gathering of ministers, undersecretaries, top officials from the government, decision makers from the largest utilities companies in the private sector, and members of the diplomatic corps.
 
Oman’s biggest trade and conferences organizer Omanexpo, in partnership with Diam-the Public Authority for Electricity and Water (PAEW), is once again offering a bigger and more comprehensive platform for the trade, bringing in about 150 top names in the power, water and wastewater sectors into direct contact with industry decision makers. 
 
This year, the exhibition will showcase the United Kingdom pavilion and local and international companies from 15 countries: Cyprus, France, Germany, Hong Kong, India, Iran, Italy, Netherlands, Saudi Arabia, Slovakia, South Korea, Turkey, United Arab Emirates, United Kingdom and the USA. To enrich the exhibitor and visitor experience, organizers have set up an online business matchmaking platform that allows fast and convenient access to information about participating companies, products, services and company recommendations.
 
Ahmed Sayed, exhibition director, says “We are delighted to work with PAEW for the fourth time as we continue to increase our efforts to contribute to the expansion of Oman’s power and water sector to meet demand. Along with these are our objectives to present a ready platform for companies to launch or showcase their product or service offerings to the market and provide opportunities for trade and investment.”
   (More)
 
“Our partnership with PAEW will ensure that the conference topics are aligned with the government’s plan to increase investments in capacity and infrastructure,” he adds.
 
Oman Energy & Water Conference & Exhibition is organized against a backdrop of massive power, water and wastewater projects and the government’s major shift to renewable energy energy and tap the potential of Oman’s solar and wind resources.
 
Currently, the government is gearing up to call for tenders for its first large-scale solar independent power project (IPP). Other projects are Petroleum Development Oman’s (PDO) 7-MW pilot for the GlassPoint Miraah concentrated solar power project and its lineup of five 20-MW solar projects in concession areas. The 50-MW Dhofar Wind Power Project, the first utility-scale wind farm in Oman and the GCC is currently being developed.
 
Adding further value to the show are three co-located technical events—Oman Power Forum, Oman Water and Wastewater Forum and Oman Solar Forum with accompanying presentations and knowledge-sharing activities—ensuring that sectors will tap the right and representative stakeholders and serve as strategic platforms for companies from these sectors.  The forums will feature 60 speakers representing the power and water sectors.
 
Sponsors of this landmark utilities show include Nama, Haya Water, Majis Industrial Services, Siemens, ABB, GE, ACWA Power Barka, Oman Sustainable Water Services and Ooredoo. 
 
Oman Energy & Water Conference & Exhibition is from 30 April to 2 May at the Oman Convention & Exhibition Centre.
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Ceremonial session marks Diam joining WaterShare

DIAM chairman H.E. Mohammed Al Mahrouqi and KWR CEO Wim van Vierssen signed the agreement marking the entrance of DIAM to the Watershare platform. The ceremony took place as part of the visit of a high-level Oman delegation to the Netherlands.

H.E. Mohammed Al Mahrouqi stressed the importance of global cooperation in view of the many challenges DIAM is facing. Watershare gives DIAM access to worldwide knowledge and tools to assess the resilience of its water systems, and to develop and implement technologies and practices to maintain and improve water services under future conditions. In this way, Watershare dovetails perfectly with the capacity building programmes of DIAM. As an example, H.E. referred to a recently conducted project using Watershare tools to optimise network design methodologies.

Van Vierssen welcomed the membership of DIAM as an ambitious utility, which brings to Watershare new knowledge and practices as well as stress conditions for water systems typical for the Gulf region.

During the ceremony appointments were made to facilitate the involvement of DIAM staff in the activities of the Watershare platform.

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In association with Omanexpo, “Diam” organizes a press conference to present Oman Energy & Water Exhibition & Conference 2018

Under the theme “Intelligent Management of Energy and Water Systems”

The Public Authority for Electricity and Water (Diam) in association with Omanexpo organized on Sunday a press conference at the Crowne Plaza Muscat Hotel to talk about the 2018 edition of Oman Energy & Water and Exhibition Conference themed “Intelligent Management of Energy and Water Systems.” The conference will reflect the ambitious vision set by Diam, which is providing high-quality drinking water and energy services to all residents in Oman.
 
Dr. Ali Hamad Al Ghafri, Chairman’s Assistant for International Relations and Conferences, said that this press conference aims at highlighting the details of the 2018 Oman Energy and Water Exhibition and it will focus on “Intelligent Management of Energy and Water Systems,” which will be held at the Oman Convention and Exhibition Center from 30 April to 2 May 2018. He also stressed that the conference and exhibition in this year's edition, which will be inaugurated at 9:00 am, Monday, April 30 by His Highness Sayyid Taymor bin Asaad bin Tareq Al Said, Assistant Secretary General for Communications of the Scientific Research Council.

Dr. Ali Al Ghafri also pointed out that this year, the conference will highlight the most important investment opportunity for government and private establishments working in the field of electricity and water sectors in Oman. It will cover several topics such as energy and water strategies; addressing the programs and plans for strengthening the infrastructure of the electricity, water and sewage sectors in Oma;, the future of energy in Oman and the strategies of production efficiency, uses and investment opportunities available, especially renewable energy; sustainable water management in Oman, policies, and decisions related thereto, and programs of production efficiency, planning, operation and maintenance in the fields of electricity and water through the showcasing of strategic projects in the field of water transport; presenting the latest systems in the areas of efficiency of operation and intelligent management ; and  highlighting the latest developments in policies and strategies in the energy and water sectors; Oman’s plans to take advantage of renewable energy sources and offer opportunities to exploit waste in energy production, water networks and pipelines; ways and means to rationalize energy and water consumption in the Oman, as well as wastewater and treatment methods.

Dr. Ali Al Ghafri emphasized that the conference and its accompanying exhibition is an appropriate opportunity for those interested in these sectors and is an ideal platform for the international exchange of experiences, studies and inventions in the related fields and aims to enhance efforts to consolidate these sectors, highlight the achievements made in each of them, look into their future and investment opportunities available, study their strategies and sustainable management, and ways of raising awareness.

Technical topics will be addressed in the conference this year
Eng. Ahmed Al Subhi, CEO, ACWA Power and chairman of the technical committee said that Diamhas formed a specialized technical committee from all the governmental and private sectors. The authorities include the Public Authority for Electricity and Water “Diam”, Ministry of Regional Municipalities and Water Resources, Sultan Qaboos University, the Research Council, Oman Water Society. Representing the government companies are Nama Group and Haya Water; while ACWA Power, PDO, Flown Modern Enterprises and Siemens represent the private sector.
More than 50 local and international speakers; academics and experts in the fields of energy, water, and wastewater will be participating, and 400 delegates are expected to attend the conference. Apart from the conference, there will workshops and technical sessions.

Al Subhi added that the conference will focus on renewable energy technologies in Oman and presented a number of successful experiences in benefiting from the new technologies in this field such as the PDO experiment to produce electricity from solar energy, as well as the experience of “Diam” with the Rural Areas Electricity Company to launch the wind energy production project. It is the first project of its kind in Oman and the GCC countries.

Ahmed Sayed, exhibition director, Omanexpo stated that the accompanying exhibition will exhibit the most important technologies and inventions in the field of energy and water More than 150 local and international companies from Oman, Saudi Arabia, France, Germany, Iran, India, and South Korea will participate in this edition.
 
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"I Commit" campaign 3rd year launched during World Water Day

In celebration of World Water Day, which falls on 22 March each year, the Public Authority for Electricity and Water (DIAM), started implementation of a number of awareness events across all governorates and targeted various segments of society for water conservation awareness.
During the period of the campaign, nine schools will be visiting SCADA National Contrlo Center to familiarize the processes involved in production and Quality Control of water. They will also be advised on various best practices for water conservation.
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Diam: Organizes a workshop on Risk Management

نظمت الهيئة العامة للكهرباء والمياه (ديم) وبالتعاون مع شركة أبلوس فيلوسي للاستشارات ورشة عمل حول إدارة المخاطر على مدى يومين  تحت رعاية سعادة محمد بن عبدالله المحروقي رئيس الهيئة وبمشاركة 32 من مدراء العموم والمدراء ورؤساء الأقسام وبعض من موظفي المديريات والدوائر بديم.

تهدف الورشة الى التعريف بأهمية إدارة المخاطر للمنظمات الحديثة والاطلاع على نظم إدارة المخاطر، والتوعية حول كيفية استخدام أدوات وأساليب إدارة المخاطر بالشكل صحيح بما يتماشا مع استراتيجيات ديم في الوقت الحاضر وعلى المدى البعيد، كما تطرقت حلقة العمل الى التعريف بكيفية بناء منظومة متكاملة لإدارة المخاطر في المؤسسة بشكل يتوافق مع أنشطتها ووفق أفضل المواصفات والمعايير والممارسات الدولية في هذا المجال كا ISO31000 – ISO19001.
وأوضح المهندس أحمد بن راشد الخميسي مدير اول الجودة والصحة والسلامة والبيئة بــ " ديم “أن إدارة المخاطر تعتبر أحد اهم الجوانب والركائز التي تساهم في تحسين جودة الخدمات التي تقدمها ديم، وأصبحت إدارة المخاطر أمر أساسي لأي مؤسسة لقياس وتطوير استراتيجيات الادارة والتي تركّز على تحديد مخاطر المؤسسة ومعالجتها وفق خطة مسبقة شاملة من الإجراءات للتعامل مع نتائج تلك المخاطر المحتملة والتي بدورها سوف تخلق قيمة مضافة للمؤسسة 
وأضاف الخميسي أن انشطة إدارة المخاطر يجب أن تكون مستمرة ودائمة التطوير وترتبط باستراتيجية المؤسسة.
وقد شمل اليوم الأول من حلقة العمل على تقديم عرض مرئي حول إدارة المخاطر والآليات والأساليب المتبعة في معالجة المخاطر اما اليوم الثاني من الحلقة فكانت نقاشية حيث تم إشراك المشاركين في مناقشة العديد من المواضيع المختلفة لتعرف على المخاطر وتصنيفها وتحديد أصحاب العلاقة الذين من الممكن إن يتأثروا بأنشطة واعمال الهيئة وكيفية معالجتها والسيطرة عليها بشكل مستمر.
وفي الختام تم تحديد واعداد سجل أولي للعديد من المخاطر في مختلف أنشطة ديم ووضع العديد من التوصيات من أجل إدارتها وفق أفضل الأساليب وذلك من أجل تقديم أفضل الخدمات للمجتمع وتقليل المخاطر المختلفة المرتبطة بأنشطة ديم المختلفة كالمخاطر المالية والقانونية والإدارية والتشغيلية وغيرها.
 
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Diam: Review its plans at the Annual Media Forum

تنفذ الهيئة العامة للكهرباء والمياه ديم يوم الأربعاء المقبل 14/3/2018 الملتقى الإعلامي السنوي في نسخته الثانية وذلك بمشاركة جميع وسائل الإعلام المحلية، والتي تشمل وكالة الأنباء العمانية والصحف اليومية والصحف الإلكترونية والإذاعات وتلفزيون سلطنة عمان بقاعة مركز التحكم الوطني للمياه بولاية بوشر وبحضور سعادة محمد بن عبد الله المحروقي رئيس الهيئة

ويستعرض الملتقى أبرز ما تم تحقيقه في العام الماضي 2017 من إنجازات في قطاع المياه من خلال المشاريع المنفذة وعدد الشبكات التي تم افتتاحها في مختلف مناطق السلطنة إضافة إلى عرض الجهود المبذولة في خفض كمية فاقد المياه خلال العام الماضي وإبراز أهم المؤشرات في هذا الجانب.
كما يستعرض الملتقى خطط الهيئة الطموحة التي ستعمل على تنفيذها خلال هذا العام وأهدافها في مجال المشاريع وأبرز الشبكات التي ستعمل ديم على تنفيذها خلال المرحلة المقبلة وأطوالها والمناطق التي ستشملها، كما يجري التطرّق إلى خطط ديم لتحقيق الأمن المائي من خلال إنشاء عدد من محطات التحلية الجديدة وشبكات النقل والتوزيع ، ويقدم عدد من مسؤولي الهيئة عروضا مرئية حول المواضيع المتعلقة بالخطط والمشاريع وخدمات المشتركين والتشغيل والصيانة إضافة إلى الرد على جميع استفسارات الإعلاميين، وتقديم الاستيضاح لكل ما يتعلق بأعمال ديم. بالإضافة إلى المعرض المصاحب للملتقى والذي سيبرز أهم التقنيات والآليات المستخدمة في "ديم" في شتى مجالات اعمالها الفنية والإدارية تجاه توفير المياه الصالحة للشرب وخدمات الطاقة بجودة عالية وبصفة مستدامة لكافة المقيمين على أرض السلطنة.  

 
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Phase 2 of Oman Wind Atlas project set to commence


Oman’s Public Authority for Electricity and Water (Diam) has announced that it has commenced “booking” areas around sites deemed ideal for the development of wind power projects.
The move follows the successful completion of Phase 1 of the Wind Resources Atlas study, an initiative launched by Diam several years ago to help spur investment in wind-based renewable energy schemes in Oman.
 
“Following the first phase of the Wind Resources Atlas study, PAEW has progressed the project further by starting booking the areas of the recommended sites in order to secure the locations while the work is in progress for Phase 2,” said Diam.
“This second phase of the project atlas will be a wind resources assessment programme that includes the installation of wind masts at the recommended sites identified in the first phase. This will be an advanced step to collect bankable data and confirm the feasibility of future wind farm projects in cooperation with the Oman Power & Water Procurement Company (OPWP),” the Authority added in its recently published 2016 Annual Report.
Wind masts are key to the effort to gather bankable wind data at a given location, which is a prerequisite for the commercial exploitation of wind-based resources.
Rising to heights of around 80 metres, the wind masts generate key data on wind availability, speed, direction and related indicators, which along with other characteristics will help in the modelling of wind farms best suited to those specific locations.
The launch of Phase 2 of the Oman Wind Atlas Project comes as the Sultanate prepares to launch work on the region’s first large-scale wind farm project at Harweel in Dhofar Governorate.
The UAE based renewable energy firm Masdar is developing the 50 MW scheme in partnership with Oman’s Rural Areas Electricity Company (RAECO). A total of 13 wind turbines will be installed as part of the landmark wind farm project.
 
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AL-Yahyaei: Completion of the new Billing System


اكد محمد بن علي اليحيائي مدير عام المديرية العامة لخدمات المشتركين بالهيئة العامة للكهرباء والمياه " ديم " إكتمال نظام الفوترة الجديد والذي يعمل على تقديم افضل الخدمات للمتعاملين ويتمتع النظام الجديد بدقة في قراءة العدادات حيث تم نقل جميع المشتركين من النظام القديم الذي تعمل عليه شركات التحصيل سابقاً الى نظام جديد وخاص بـ "ديم " حيث تقوم ديم بعملية إصدار ومتابعة جميع الفواتير والاشراف الكامل على وصول الفواتير الى المستهلكين.
 

وفيما يخص قنوات الحصول على الفواتير افاد اليحيائي ان ديم قامت بتفعيل عدد من القنوات لتسريع وصول الفواتير الى المستهلكين وذلك من منطلق القيم التي تعمل عليها ديم والتي تتضمن التركيز على خدمات المشتركين حيث اتاحت ديم  للمشترك المجال للحصول على الفاتورة  وبكل اريحية وسهولة من خلال زيارة موقع " ديم " على الرابط " https://www.diam.om" او الرابط المباشر  https://eservices.diam.om حيث يوفر الموقع زاوية من الخدمات الالكترونية والتي تعتبر ترسيخا للتوجه الحكومي والتحول الى الحكومة الالكترونية ويمكن للمشترك بعد الضغط على ايقونة فاتورتي الموجودة يمين الصفحة بالموقع الإلكتروني ادخال رقم المشترك والحصول على قائمة من الخدمات الالكترونية المتكاملة والتي تشمل خدمات الفواتير حيث يتم عرض كمية الاستهلاك ومبلغ الاستهلاك خلال الشهر والأشهر التي سبقته ورقم الفاتورة ومؤشرات الاستهلاك بالرسم البياني كما يمكن للمشترك أيضا الحصول على الفاتورة بنسخة الكترونية و إمكانية طباعتها ورقيا او إمكانية الحصول عليها بشكل شهري منتظم عبر البريد الإلكتروني الخاص بالمشترك والذي يتطلب تسجيله عبر الموقع الإلكترونية من خلال خانة الحسابات الخاصة والتي يمكن زياراتها مباشرة عبر الموقع الالكتروني لديم أيضا وسيكون الدفع متاحا خلال الفترة القريبة القادمة وذلك عبر الموقع الالكتروني لديم ويمكن أيضا للمشترك الدفع عن طريق التحول مباشرة الى المواقع الالكترونية لشركات التحصيل  إضافة الى ذلك ستكون الفاتورة متاحة ايضا على تطبيقات شركات التحصيل على الهواتف الذكية ( OIFC – ONEIC  ) ويمكن لجميع المشتركين تحميل هذه التطبيقات والحصول على الفاتورة بكل سهولة ويسر ، كما سيتم الإبقاء على القنوات السابقة للحصول على الفواتير وهي من خلال صالات خدمات المشتركين التابعة لــ " ديم " او عن طريق الحصول عليها من شركات التحصيل وهي ( شركة عمان للاستثمارات والتمويل OIFC  او الشركة الوطنية العمانية للهندسة والاستثمار ONEIC  )
وأضاف مدير عام خدمات المشتركين يمكن لجميع المشتركين دفع مستحقات الفواتير من خلال التطبيقات الذكية للهواتف الذكية لشركات التحصيل والبنوك وشركات الاتصالات او التحصيل المباشر من شركات التحصيل.
واعرب محمد اليحيائي عن شكره لجميع المشتركين الكرام على تعاونهم الكبير مع " ديم " خلال فترة عملية نقل بيانات المشتركين من النظام القديم الى النظام الحديث حيث كانت هناك بعض العقبات في تأخر وصول بعض الفواتير الى المشتركين بسبب بعض المشاكل الفنية وتم الانتهاء من معالجة جميع هذه العقبات وبدء العمل بشكل كامل بالنظام الجديد.
وفيما يخص قراءة العدادات اوضح اليحيائي الى ان " ديم " تولي اهمية كبيرة للحصول على قراءات دقيقة للعدادات من قبل قرائين العدادات من خلال تطبيق نظام جديد مخصص لعمليات إدارة وقراءات العدادات والذي يسهم بشكل كبير في اصدار فواتير دقيقة.
حيث تقوم " ديم “بالتعاون مع مجموعة شركات نماء بقراءات العدادات ففي محافظة مسقط تم تطبيق آلية لقراءة العداد مرة واحدة كل شهرين على ان يتم تقدير الاستهلاك بمتوسط الاستهلاك الفعلي لأخر أثنا عشر شهرا السابقة ويتم تصحيح الاستهلاك التقديري مباشرة في الشهر الذي يليه بعد الحصول على القراءة الحقيقية للعداد، اما في باقي المحافظات تم التوقيع مع مجموعة شركات نماء بحيث تقوم الشركات المتعاقدة مع مجموعة نماء بقراءة عدادات المياه والكهرباء في نفس الوقت وتوصيل الفواتير. مع الابقاء على قراءة العدادات بشكل شهري لتكون جميع القراءات حقيقية مع احتمال تغير القراءة لتصبح كل شهرين مستقبلا.
وفي نهاية حديثه أكد اليحيائي على ان التحديث للإجراءات والانظمة مستمر ومتسارع في "ديم" لأننا نفتخر بخدمة مشتركينا ورضاهم هو هدفنا.
 
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Sultanate at Abu Dhabi IRENA general assembly meeting


The Sultanate represented by the Public Authority for Electricity and Water (PAEW) participated in the eighth meeting of the General Assembly of the International Renewable Energy Agency (IRENA) held in Abu Dhabi on January 13, and 14.
 
The Sultanate’s delegation to the meeting was led by Dr Ali bin Hamad al Ghaferi, Assistant Chairman of the PAEW for International Relations and Conferences, who delivered the Sultanate’s speech saying that the Sultanate has completed its study of the National Energy Strategy.
The decision was made to contribute 10 per cent in the production of electricity by 2025, which is estimated at about 3 gigawatts, noting that this study will be re-evaluated in 2020 and efforts are continuous in the Sultanate to launch the first solar projects, which may reach the capacity of 500 megawatts to be launched this year.
He added “We would like to point out that wind energy is a promising aspect of the future of renewable energy in the Sultanate, as indicated by the feasibility studies carried out by the Sultanate.
Therefore, efforts are under way to reserve suitable sites for 100 and 200 MW wind power plants. The meeting discussed the role of renewable energy in facing climate change and achieving the goals of global sustainable development.
The meeting also held two ministerial-level discussions on innovation in the renewable energy sector, ways to stimulate the spread of renewable energy uses, and reviewed the strategic direction of the Agency to help countries accelerate the deployment of renewable energy solutions, climatic goals, economic sector support, boosting energy security and access to it.
 
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Omani-Dutch plan to manage water sources

Oman and the Netherlands will work closely towards achieving self-reliance in potable water preservation and distribution, besides sharing knowledge in protecting traditional water sources such as aflaj, it is learnt.
 
A Dutch technical team, hosted by Ministry of Regional Municipalities and Water Resources, visited various water production, desalination and distribution channels in Birkat Al Mouz and Falaj Al Qatwain, in Nizwa, Ain Al Kasfa in Rustaq and Ain Al Thawara in Nakhal last week.
The visit was part of a programme entitled ‘Oman-Dutch Water Authorities Meet’. Its delegation was headed by Joke Goedhart, Executive Director, Dutch Water Authority HDSR.
The team also visited Haya Water, Quryat Dam and Public Authority for Electricity and Water (PAEW) and submitted a set of recommendations to the authority.
“Due to the location of the country, the rapid population growth and developments in
all sectors, climate change, and the already existing water
deficit, Oman should make water a top priority,” Goedhart told the media.
The recommendations touched upon all water sources, desalination projects, recycled water and aflaj. “Overuse of water, for instance, in agricultural sector, should be discouraged and innovations should be rewarded. The use of financial incentives can be considered.”
“The supply and demand of water is not matching. Hence, considerable attention should be paid to making supply and demand reach the equilibrium point,” he said.
In its three-layer recommendations, the Dutch delegation requested the Sultanate to involve more stakeholders.
 
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New water project for Jabal Akhdar

Construction is well under way on a water desalination project that will provide potable water to Al Jabal al Akhdar — an investment that will also spur tourism and economic development in this popular holiday destination in Al Dakhiliyah Governorate. The Public Authority for Electricity and Water (Diam) is overseeing the implementation of this vital project, which will go a long way in meeting the drinking water requirements of the residents of Jabal al Akhdar. Diam hosted journalists from various media organisations on a visit to Al Jabal al Akhdar for a tour of the project site. Work on the 1.76 million gallon-per -day-capacity project began in August this year and is now around 60 per cent complete.
When fully operational, it will supply water to consumers located some 38 km away. A network of pipeline, running a total length of 120 km, will cover all parts of Al Jabal al Akhdar.
 
Also as part of the project, three reservoirs are being built with capacities ranging from 800 to 5000 cubic metres. Speaking to Observer, Ahmed bin Nasser al Abri, Project Manager, Diam, said the soft launch of the desalination plant is planned in December 2018, although full commercial operation is scheduled for March 2019. Work on the project will be completed by 2018-end, he said. “The project is in line with Diam’s strategy to provide potable water to all of Oman’s villages and towns. What makes this particular project unique is that it is being implemented despite the challenges posed by the topography of the surrounding area. This project is vital to the sustainable development of Al Jabal al Akhdar and its local population. It will also support tourism investment and development in the mountains,” Al Abri said.
 
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Oman targets min 10pc share from renewables


The contribution of renewable sources to Oman’s electricity requirements has been set at a minimum 10 per cent of total power production — a target that must be met by 2030, Mohammed bin Abdullah al Mahrouqi, Chairman of the Public Authority for Electricity and Water (PAEW), stated here yesterday.
 
The landmark announcement — which promises to accelerate the uptake of renewables in the nation’s energy mix — came at a ‘breakfast session’ organised by the Oman-American Business Council (OABC) at the Grand Hyatt Muscat Hotel.
The forum, spotlighting opportunities in Photovoltaic Solar Power development, also included a panel discussion featuring: Eng Yaqoob al Kiyumi, Chief Executive Officer (CEO) at the Oman Power & Water Procurement Company; Qais al Zakwani, Executive Director of the Authority for Electricity Regulation (AER); Dr Sausan al Riyami, of The Research Council (TRC); Dr Firas al Abduwani, CEO of HTC; and Jonathan Bolton, Chief Technical Officer (CTO) for Symtech Solar MENA.
“The Government has now adopted a firm policy aimed at reaching a minimum level of renewable penetration of 10 per cent of electrical energy production by 2030,” Al Mahrouqi said.
“Meeting this target equates to something around 4GW of new renewable generation capacity over the next 12 years but if prices continue to fall there is no reason why even this ambitious target could not be surpassed,” he further noted.
The mandated 10 per cent share from renewables stems from proposals set out in a National Energy Strategy that was concluded recently, Al Mahrouqi said.
“Recognising the large renewable resource with which we have been blessed in Oman, and the fact that the cost of renewable energy — particularly from solar and wind where our resource is particularly strong — has been falling rapidly over recent years the study recommended that Oman should set a target of securing at least 10 per cent of the total energy used in electricity production from renewable sources and the study also foresaw the possibility of raising the renewable contribution to 35 per cent of power generation by 2040.”
The Rural Areas Electricity Company (RAECO), part of Nama Group, is rolling out five renewable energy pilot projects at its facilities, offering a total generating capacity of 6 MW. One of these ventures, a 303 KW solar project, has been successfully operational at Mazyounah in Dhofar Governorate since 2015, he said.
 
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Two major projects to meet water demand growth


Two major water desalination schemes with the potential to add around 500,000 cubic metres per day (100 million imperial gallons per day — MIGD) of new capacity are envisaged for implementation in Muscat and the North Al Batinah region respectively over the 2021-22 timeframe, according to the state-owned Oman Power and Water Procurement Company (OPWP), the sole procurer of new power and related water capacity under the sector law.
 
The projects underscore the strident pace of water demand growth in the governorates of Muscat and North and South Al Batinah, which together account for over 60 per cent of the total population of the Sultanate. Potable water demand in these rapidly urbanising regions of the Sultanate has been surging at an average rate of about 8 per cent annually, thus necessitating investments in new desalination capacity.
The first of these two proposed schemes is a new Independent Water Project (IWP) which will come up in Al Ghubrah as part of an existing power and water complex in the capital region. Capacity of the plant, dubbed ‘Al Ghubrah II IWP’, is envisioned at 300,000 cubic metres/day (66 MIGD), with commercial operation slated in the first quarter of 2021.
The second project, expected to be set up in the Suhar industrial port in North Al Batinah Governorate, will offer 200,000 cubic metres / day of desalination capacity (equivalent to 44 MIGD) based on reverse osmosis technology. The ‘Water 2022 IWP’, as it is labelled, is due for commercial launch in Q1 2022. Investments in new desalination capacity continue to grow apace in trend with burgeoning water demand. A pair of large water schemes, currently under construction in Barka and Suhar, are due to come into operation in 2018. Barka Desalination Company, which is building a 281,000 cubic metres/day capacity (61 MIGD) reverse osmosis plant – also known as ‘Barka IV IWP’ – is scheduled to bring it into commercial operation in Q2 2018. Likewise, ‘Sohar III IWP’, a 250,000 cubic metres/day (55 MIGD) plant being developed by Myah Gulf Desalination Company, is due for commercial launch in Q3 2018.
Elsewhere in the Sultanate, Qurayyat Desalination Company is preparing to bring its 200,000 cubic metres/day (44 MIGD) plant, located in Qurayyat in Muscat Governorate, into commercial operation before the end of this year.
Plans for a 60,000 cubic metres / day (13.2 MIGD) capacity greenfield IWP in Duqm are on hold pending a decision by the Public Authority for Electricity and Water (PAEW) on a possible role for the Centralised Utilities Company (Marafiq) — a partnership of Sembcorp of Singapore and Oman Oil Company — in the development of power and water desalination capacity to serve the needs of this industrial city and maritime hub.
 
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Announcement:

Postponement of Distribution of water Bills for July 2017.
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RO 32 million projects to meet water demand


The Public Authority for Electricity and Water (PAEW) has lined up RO 32 million worth of projects to meet the ever-growing demand for water in the Sultanate.
The demand for potable water is rising at the rate of 15 per cent every year, thanks to rapid urbanisation in the country.
 
Among the projects are new reservoirs with emergency feeder systems (1,600 mm pipelines) alongside the existing 1,000 mm and 600 mm pipelines.
The authority hopes to cater to both residential and commercial requirements through these systems.
“We have added six new reservoirs in wilayats and improved the basic water distribution infrastructure. We have bigger transmission lines, new reservoirs and new emergency response systems to face future challenges,” Abdullah Ahmed al Arafati, Senior Manager, Muscat Operations, PAEW, told the Observer.
The Qurayat Water Desalination Plant, which will be operational by end of this year, will produce 200,000 cubic metres of water a day. It will cater to areas from Qurayat to Amerat. The Barka plant, which will be ready by mid-2018, will produce 281,000 cubic metres of water a day and cater to areas in Al Dakhiliyah and Seeb.
The third plant in Suhar will produce 250,000 cubic metres of water a day and serve North and South Al Batinah, Al Buraimi and the Al Dhahirah governorates (in future).
The three desalination plants are owned by private investors and the PAEW will be purchasing water from them for both residential and commercial needs. “Now we have the capacity to distribute potable water better than ever before. In the past, we used to have pipeline bursts and water shortages. These incidents will be a story of the past.”
As against the old 600 mm pipelines, PAEW has started using 1,000 mm and 1,600 mm pipelines to cater to the needs of the capital. Also, the storage capacity has been increased to meet the emergency needs.
Emergency reservoirs can store and supply water for 48 hours and are located in Qurum, Wattayah and Wadi Kabir.
After a visit to a key water network monitoring division at Supervisory Control and Data Acquisition (SCADA) in Bausher and other pumping stations, Abdullah said “top quality systems” were in place to deliver the best services.
“We constantly monitor the quality of water distributed in Muscat Governorate on a five-point parameter, including alkalinity, TDS conductivity, fluoride, PH and chlorine. We also follow an Omani standard of water quality being monitored 24X7 at SCADA.”
SCADA is a computer system for gathering and analysing real-time data.
“At PAEW, we have three transmission lines: old 600mm and 1,000mm lines and the new 1,600mm lines. Linking all these three water supply networks will help feed water from Al Ghubra Feeding Station towards Muscat main reservoir and other reservoirs in Qurum, Wattayah, Amerat, Ruwi, Wadi Kabir, Al Bustan, Bausher and Qantab.”
 
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Vacancies Announcement

Diam announces 4 vacancies. Last date for application is 03/09/2017.

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42 pc of Bausher water project complete

 
More than 42 per cent of the first phase of Bausher potable water project has been completed, said the Public Authority for Electricity and Water (DIEM).
According to the authority, the first phase of the multi-million project for establishing advanced water distribution networks in the Bausher wilayat will be fully operational by the third quarter next year.
 
Being constructed at a cost of RO 10 million, the project includes a 104-km water network, besides the construction of a 2000 m3 ground reservoir in Hammam area and 1500 m3 upper reservoir at Falaj al Sham.
The first phase includes existing and planned residential areas. DIEM aims to provide drinking water to Bausher and the adjacent areas.
At a meeting with the media at the Wali office in Bausher, the PAEW officials said the project would cater to the expanding population in these areas.
The locations with rapid urbanisation such as south Al Khuwair, Al Ameen, south Azaiba, Industrial Area, Ghala, Bausher 3, Falaj Al Sham, Hammam, Al Awabi and the adjacent areas will benefit from this project, they said.
Bader bin Salem al Rabani, Project Manager, and Engineers Mohammed bin Hareb al Makhmeri, Sarah al Harasiyah, and Asiya al Busaidiyah, all project engineers, said the water would be transferred from the top tank of Bausher to the distribution networks in and around Al Ameen Mosque, Bausher 3, Ghala Industrial Area, south Azaiba and areas around the control centre SCADA of the PAEW.
In order to ensure smooth transfer of potable water to these areas, the pumping station will be expanded by adding a new pump and will be linked to the project control system and master control at SCADA, Bausher.
 
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الإعلان: تنويه لأعمال الصيانة في الخط الرئيسي المغذي لمحافظة الداخلية

نود التنويه الى وجود أعمال صيانة في خط نقل المياه الرئيسي المغذي لمحافظة الداخلية ، وذلك يوم الثلاثاء الموافق 23/5/2017 ولمدة 24 ساعة .

وإذ تعتذر الهيئة عن حدوث أي نقص في امدادات المياه فأنها تحث جميع المشتركين الى أتخاذ الإحتياطات اللازمة ومواصلة ترشيد الإستهلاك .

لمزيد من المعلومات يرجى التواصل مع مركز الاتصال 1442.

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83 learn to operate water tanker filling system

The Public Authority for Electricity and Water concluded yesterday training of 83 employees of operation and maintenance from all over the Sultanate within its efforts to operate the smart system of filling water tankers that was launched last year. 

The training programme was started on February 21st for maintenance employees in Muscat and other governorates aiming at introducing them to the 946115new system and ways of overcoming technical issues like power cuts, operational delays, control board, system upgrade, refilling cards and installment.

The PAEW has distributed new smart cards to water tanker owners in order to control the process of pumping water from the filling station to the water tankers. Cards can be recharged at any PAEW customer service centres. The smart card is part of the continued development of the water networks, to reduce the water loss and to utilise the benefits of latest technology. Once the tanker’s owner inserts the smart card into the control devices, the relevant data, including the card number and balance, is displayed on the control device. After confirming the data, the tanker’s owner can start the process of filling by pressing a button.

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Announcement: Completion of work

PAEW announces the succesful completion of the installation new transmission line in the governorate of Muscat, which was started on 09 February 2017.
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Installation of 1200mm water meter, 600mm flow control valve & the performance testing in auto mode for 15 electronic valves

Public Authority for Electricity and Water is working on to implement a number of strategic water projects that contribute to the upgrading of this vital sector in various governorates of the Sultanate in line with the needs and development plans of the country.

Thursday, 09th February 2017, PAEW is implementing some projects to achieve high operational efficiency which include feeding the new water transmission line of 1600mm capacity from the Ghubrah desalination plant. The project which will strengthen the network in the Muscat governorate will start at 7:00 pm and is expected to be completed by 7:00 am on Friday, 10th February 2017.

Three major works will be carried out during the period. Those include installation of 1200mm water meter in the new main transmission line of 1600mm capacity in the governorate of Muscat, installation of 600mm valve to control the entry of water in the 800mm capacity line to Qurum reservoirs and the performance testing of 15 electronic valves installed in the new transmission line. Those 15 electronic valves will be monitored for their performance and managed from the national control and monitoring center SCADA.

PAEW has taken precautionary measures to ensure that the effect of disruption in water supply is minimised. The emergency reservoirs in Qurum, which is enough to cater the demand of supply in the area for 48 hours, emergency reservoirs in Watayyah, which is enough to cater the demand of supply in the area for 24 hours, reservoirs in Amerat and Ruwi, and the tanks in Bustan, Mumtaz, Wadi Kabir and Qantab are completely filled to reduce the effect on the residents of the Wilayats of Mutrah, Amerat and the Qurum area.

Engineer Abdullah bin Ahmed Al Arafati, senior operation manger in Muscat at PAEW said “these actions are aimed at improving the operational efficiency of the water network by managing the electronic valves from the SCADA. The installation of electronic valaves enables PAEW to control the supply from SCADA center without manually visiting the site by the maintenance team, in case of break or leak in the transmission line. 1200mm flow meter will be installed on the main transmission line and 600mm capacity valves will be installed on the transport feeder line to Qurum reservoirs”.

PAEW urges its esteemed customers to continue rationalizing the use of water and take all necessary precautions to make sure that there is enough water in the household water tanks to cover the demand during the period of the project.

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Announcement

Public Authority for Electricity & Water announces some work on the main transmission line in the governorate of Muscat, on Thursday 09/02/2017, which is expected to last for 12 hours.
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PAEW started new network distribution in 9 regions in Bahla

As part of its strategy to covering 98 percent of the population with potable water by 2040, which aims to provid a high qulity of water network distibution around the sultanate, public authority for electricity and water started a new water distrbution network in nine regions in the wilayat of bahla in Dakhiliya Governorate.

This regions include wadi Quraiat, Dhabi, Qella Dhabi, Slout, Rusia, Saih Baidh, Zwita, Dendana and Hazm.

PAEW started reciving the applications of supply services in the Bahla customer services hall last Monday, the residential customers should provide certain documents to avail of the services. These include a request form approved by municipality, proof of house ownership, copy of electricity bill, copy of ID and copy of completion certificate (for new buildings).

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PAEW launches KidsZone in its website

On the occasion of the 46th glorious national day, PAEW lauched a KidsZone for its website. The KidsZone can be easily reached from the home page of the PAEW website.

The objective of a special KidsZone is to spread the awareness of saving water to children through utlizing entertaining games, puzzles and colouring activities.

 
 

It includes entertaining activities such as a coloring save water campaign posters, jigsaw puzzles which instills the save water awareness in kids. Stories with messages conveying the importance of saving water are also available with option to read online or download them and read later. Beautiful cartoon animations and campaing videos are also available on the KidsZone to explain different aspects of rationalization of water by instilling curiosity and entertainment.

Hafedh al Hassni, Communication Manager at the authority said: Public Authority of Electricity and Water always seeks to utilize the best of technologies and keep-up with the developments happening. Special KidsZone will help in spreading the awareness and educating the younger generation about water conservation in an entertaining way. He also noted that as the use and reach of internet is now a common among the youth of Oman, it was fitting for utilizing the PAEW website to spread awareness about water conservation.

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Forum reviews Graduate programme

The Public Authority for Electricity and Water (PAEW) organised the third workshop to continue the evaluation of performance of graduates who joined its ‘Graduate Programme’, on Wednesday 28 September 2016.

The programme was launched by the authority as part of its initiatives to attract new graduates of higher education institutions for training coupled with work at the PAEW. The event, which was held at the Supervisory Control and Data Acquisition building, was attended by His Excellency Mohammed Bin Abdullah Al Mahrouqi, Chairman of PAEW; and Dr Ali Bin Hamad Al Ghafri, Assistant Chairman for International Relations and Conferences, directors general, officials and staff.

The workshop included a presentation by Aisha Al Malikiyah, Senior Professional Development Supervisor, during which she gave an overview of the programme and its goals. The members gave a presentation on the project titled ‘Assessing the Flexibility of Water Services in the Sultanate of Oman’.

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SEWA delegation from UAE visits Sultanate

The Public Authority for Electricity and Water (PAEW) received an official delegation from Sharjah Electricity and Water Authority (SEWA) in the United Arab Emirates (UAE).

SEWA delegation is currently visiting the Sultanate, within the framework of enhancing relations and exchanging experience in the field of energy rationalisation. The SEWA delegation met with the PAEW Deputy Chairman and officials in the Electricity Regulatory Authority (ERA) – Oman and Nama Group. The meeting discussed several topics in the field of energy rationalisation. It also reviewed the Sultanate’s experience in rationalising electricity and water. The visit comes within the framework of enhancing relations and exchanging experience among the countries in the region, as well as raising the society’s awareness on the importance of energy and water and the optimal usage methods.

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PAEW launches "Committed through Lenses" photography competition, in collaboration with Photographic Society of Oman

 
Coinciding with the Sultanate's celebrations of the Renaissance Day on July 23, and in continuation of the activities associated with the “iCommit” campaign, Public Authority for Electricity and Water(PAEW) in collaboration with the Photographic Society of Oman, launched a  Photography Contest named " Committed through Lenses ". 
The competition runs from July 23 until August 25. The competition is centered around the idea of sharing the images that shows the core values of the water and reflect the importance of water and the necessity of preserving and promoting the culture of rationalization of water consumption.
Hafedh Ali AlHassni, Communications Manager at PAEW said:” This competition comes in continuity to the activities of the campaign “iCommit”, and aims to define the community on the optimal rationalization of water consumption and promote a culture of rationalization and change behaviors related to wasting water and supporting positive behaviors, in addition to seek highlight the identity of Oman and Omani people by human values and behavior.”
The opportunity to participate in the competition is allowed for all the residents of the Sultanate, during the contest period abided by the terms and conditions of the competition. The terms of the competition includes:
  • the image should be reflective of the importance of water and the rationalization of consumption and conservation
  • avoide images of the natural resources such as falajs, sea and wadis
  • highlight the Omani identity in the images
  • each participant can submit a maximum of 4 images
  • pictures must be taken by digital cameras and digitally processed, with the non-acceptance of images captured by the phone  cameras
  • PAEW will own the rights to the winning entries, while retaining photographer has intellectual property of the image.
  • All submissions to be made in high quality JPEG with atleast 300 DPI and 2000 pixels.
  • Participant details such as full name in arabic and english, telephone number and a copy of identity card or passport.
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PAEW implementing 25 km of water network in port of Duqm

Public Authority for Electricity and Water Implement the Project supply potable water to the port of Duqm distribution network exceeding the length of 25 km
. This project is under the management of the Public Authority for Electricity and Water & jointly with Duqm Special Economic Zone Authority. Engineer Obaid bin Said Shukri, projects director at the Public Authority for Electricity and Water said: a local company to implement the project, which have been selected according to the criteria approved technical controls. The company began work on the project in the beginning of the month of April 2015 & expected to finish the project during the first quarter of next year 2017. The project includes the creation station to strengthen the pumping capacity (105 liters/s) and set up stations to pump each with a capacity (30 liters/s) and the creation of tank capacity (3,200 m3) and create another tank capacity (2400 m3), and increases the longer pipes used in the project ( 30 km) and the diameters and different types where this phase covers an area of more than (25 km) Engineer Obaid Shukairi explained that this project comes as one of the important infrastructure that covers large areas of the port and responsive to the requirements of all the projects that have been completed or projects that are being implemented or planned projects in the near future projects.
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Oman Energy and Water Exhibition and Conference to attract more than 100 local & international companies

Under the patronage of His Excellency Mohammed bin Salem Al-Tubi - Minister of Environment and Climate Affairs, Public Authority for Electricity and Water in cooperation with Omanexpo will organize the 2nd Oman Energy and Water Exhibition and Conference, which begins Monday, May 23, 2016 and lasts for three days till Wednesday, 

May 25 2016, at the Oman international exhibition Centre. The conference is expected to be attended by more than 300 participants in the field and the exhibition will feature more than 100 domestic and foreign enterprises engaged in the energy, water and sanitation sectors.The Oman Energy & Water Exhibition and Conference will focus on different control policies, quality management, analysis of the most suitable technologies, and effective management of power and water resources. These topics will be addressed by experts in their respective fields and policy makers.
The conference ensures a quality knowledge-sharing forum along with an appropriate essence of business opportunities to benefit the organisations today.
The programme will feature stimulating presentations, interactive panel discussions and debates on energy issues, policies, technologies, strategies and best practices.
The Oman Energy & Water Exhibition and Conference will be the leading force in delivering a platform for the utilities industry to meet, share information on the challenges facing the industry, and discuss solutions for Oman’s energy and water future. It is slated to be the industry’s premier conference and exhibition dedicated to the power generation, renewable and alternative energy and transmission and distribution, as well as water related industries.
From an investor’s point of view, the urgent need to speed up investments in utilities projects will highlight the attractiveness of investments in water and power, where future demand is assured.
 
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Announcement: Water network improvements

PAEW announces that there is a water network improvement activity carried out in Quriyat, Muscat Governorate from 15/05/2016 10:00am which will last for 48 hours. Due to this, the authority expects a drop in water pressure in the nearby areas. 

PAEW announces that there is a water network improvement activity carried out in Quriyat, Muscat Governorate from 15/05/2016 10:00am which will last for 48 hours. Due to this, the authority expects a drop in water pressure in the nearby areas. The authority urges all the customers in the area to take necessary measures, and continue to rationalize the use of water.

For more information, please contact PAEW Call Center 1442.

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PAEW wins 2 awards at Oman Tech Awards 2016

Public Authority for Electricity and Water wins 2 awards in the 1st edition of prestigeous Oman Tech Awards 2016 under the patronage of Information Technology Authority. PAEW won silver award in the Website (Ministries / Government Organizations) category and bronze award in the Social media – Facebook (Government category).

Grand Finale of the event was held on 2nd May 2016, at Barr Al Jissah Resort under the patronage of His Excellency Dr. Rasheed bin Al Safi Al Huraibi, Chairman of the Oman Tender Board in the presence of various other dignitaries.

In this context, Hafedh Al Hassni, Communications Manager at the Public Authority for Electricity and Water said "this win comes as a translation of the efforts made by the authority in eTRansformation as per the royal directives of His Majesty Sultan Qaboos Bin Said. Public Authority for Electricity and Water (PAEW) is always trying to keep up with the rapid progress in the field of information and communication technology by using the appropriate tools and techniques to be a front runner among governmental entitees, thus providing the stakeholders with 24x7 accessible services through various channels. This is in line with the PAEW’s mission of being a world class utility.”

The website is evaluated based on 5 different criterias namely concept/creativity, technical/functionality/findability, content/structure, visual design solution/Aesthetics and Interactivity. Panel of judges checks the strategy, utility of the website in the category of business and innovative use of components. PAEW website excels in structured organization of content, ease of navigation, consistency in design and heirarchy and an intuitive interface. PAEW brand identities are maintained throughout the website to ensure consistency in design and color harmonies.

The latest version of PAEW website www.paew.gov.om was launched in 2013. It provides important information about the authority, such as the roles and tasks PAEW undertake to ensure the provision of high quality, sustainable and reliable potable water and power service to all people in the Sultanate of Oman. PAEW website is designed ensuring ease of navigation and usability aspects making sure the visitors can access the information they are looking for easily.It is updated on a daily basis with press releases, announcements, tenders, and career vacancies. Various publications and multimedia material providing the customers with best ways of saving the water and other campaigns under taken by the authority are available in the website.

In December 2015, PAEW launched the 1st phase of eServices Portal “Diam” at www.paew.gov.om/eServices. It acts as a single window for providing all the services offered by the authority. Currently the Diam portal provides services such as providing various reports regarding usage, billing and payment. Report a leak, water cost calculator and requesting a new connection provide truly interactive experience to the end user. Diam Portal utilizes an online chat system, enabling the customer interact with an agent to enquire or solve any problem they face during their visit to the portal.

Social media channels are evaluated not merely based on the number of likes but 5 important criterias. Interactivity and high connectivity with audience, rich in description and information, prosperous content, design and style and searchabily are those important criterias.

The authority uses various channels to provide services and communicate with its customers. As a popular medium of communication among the youth of Oman, PAEW made its presence felt in all the major social media channels. The authority has strategically made accounts in Facebook, Twitter, Instagram, Youtube and LinkedIn. These @Paew_Oman channels actively interact with the community in providing tips on saving water, important announcements, covering community events and conferences etc. PAEW twitter has more than 52.5K active followers, instagram account has more than 17.5K followers. The youtube channel is having more than 45 videos of awareness campaigns and interviews.

Another important channel for communication is the 24x7 Call Center. PAEW actively advertises its Call Center Number 1442 in all its marketing materials enabling customers to easily recognize it. The Call Center mainly receives complaints, inquiries and suggestions which are handled by qualified young Omani staff who direct each call to the relevant departments and track the call till the customer is provided with a valid reply. The Call Center team is connected with various departments and all the governorates of Oman to easily provide the reply to callers.

PAEW regularly conducts campaigns to familiarize all the eChannels offered by the authority. PAEW conducted a campaign under the slogan “Reach Us – Your satisfaction is our priority”, during the end of last year to promote the elctronic channels and social media channels used by the authority. It received a great response from the public enabling them to know about various channels available to easily get in touch with PAEW.

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iCommit Campaign reaches Buraimi

As a part of ”iCommit” campaign activities launched by the Public Authority for Electricity and Water in March, the activities in governorate of Buriami was launched on Monday 11th April 2016 and will last for three days.

The program was held under the patronage of His Excellency Ibrahim bin Said bin Ibrahim Al Busaidi, Governor of Buraimi in the presence of number of Excellencies , esteemed general managers , heads of government institutions and academics. The activities continue for three days. The function was held at the University of Buraimi.

The events which will continue for 3 days, started on Monday by a presentation about PAEW vision and objectives. It was presented by Eng. Nasser Algassai, Operations Manager for Burimi Governorate. He said “The speech of His Majesty Sultan Qaboos bin Said when he said , "The preservation of the water is a sacred duty and we will be held responsible in the future if we do not do our duty now towards this resource." It is clear evidence of the keenness of the government efforts to conserve water, and it was incumbent on the PAEW according to its vision "To ensure the provision of high quality, sustainable and reliable potable water and power services to all people in the Sultanate of Oman." in doing all efforts to achieve the vision of the government in this aspect . Eng. Abduallah al-Shamsi, Head Section of Maintenance presented a visual presentation on major achievements of the Authority. Then Eng. Laila al-Esaai, Head Section of Water Quality in Buraimi governorate had a visual presentation about the quality and its policies and the most prominent Quality indicators, specifications and standards approved by the government of Oman in water quality and the importance of water chlorination.

On the second day 18th April 2016 vitnessed the opening of the exhibition at the University of Buraimi. A number of students from the university and school students has visited the exhibition.

Today 19th April 2016, there will be a exhibition at Lulu Hypermarket, Buraimi. The exhibition contains publications and tips on how to Save Water which are offered to the public and visitors to the exhibition.

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New water tariff announced for government, commercial and industrial customers

Mohammed Al Yahyaee: No change in tariff for residential customers.

Based on the statement of the Ministry of Finance on the country budget 2016, containing a package of measures that seek to improve the contribution of non-oil revenues and which include the electricity & Water prices for government, commercial and industrial uses Mohammed Ali Al Yahyaee, Senior Manager of Operations and Control in Public Authority for Electricity and Water (PAEW), said that the authority will activate new price for water consumption in government , commercial and industrial uses starting from the invoice of March 2016. Al Yahyaee pointed that the new tariff will be a single slab, and the new tariff was printed on February invoice to let the customers be aware of them.

He added that the new tariff for government consumption will be 3.5 Bz per gallon and the new tariff for commercial and industrial consumption also raised to 3.5 Bz per gallon, from the previous rate of 3 Bz per gallon.

About the objectives of the new tariff, Yahyaee pointed out that the authority is seeking through the new tariff to encourage subscribers in government, commercial and industrial sectors to reduce the use of water consumption. As per statistics the monthly consumption of these institutions are very high. He Added that the average cost of production and distribution of water is nearly 7 Bz per gallon, while the water is sold to customer at less than half the price of the cost.

Operation and control maneger of the Authority stressed that the water delivered to the citizen and resident not changed in the residential consumptionit is fixed at the price of 2 Bz for the consumption from one gallon to 5,000 gallons , and at a price of 2.5 Bz for consumption that exceeds 5,000 gallons, as the fixed price of water sold to tankers that have been adopted years ago at a price one Bz per gallon tankers, which is smaller than 700 gallons and three Bz for tankers that are larger than 700 gallons

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New water tariff announced for government, commercial and industrial customers

New water tariff announced for government, commercial and industrial customers
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Announcement: Periodic maintenance of Sohar Desalination Plant

Public Authority for Electricity and Water hereby announces that Sohar Power Company intends to conduct the periodic maintenance of the Sohar Desalination Plant during the period from 7 to 9 March 2016.
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PAEW reviews preparations for Sohar deslination plant maintenance

Maintenance work for the desalination plant in the Wilayat of Sohar will continue for three days from March 7 to March 9 as per the schedule decided by the authorities.

The Executive Emergency Committee of the Public Authority for Electricity and Water (PAEW), held a meeting at PAEW building on Sunday to identify the preparations to be taken by PAEW while Sohar Power Company will be conducting the planned annual maintenance.

The meeting was held in the presence of Mohammed bin Abdullah Al Mahrouqi, Chairman of the PAEW. During the meeting, the preparations and precautionary measures to be taken were discussed to ensure there is no shortage of water supply in the governorates fed by the station.

Since the plant is the main source of water supply in the North and South Al Batinah and Al Buraimi Governorates.

The maintenance will be conducted during this period due to reduced water demand compared to summer, reducing the likelihood of water shortages in the governorates served bythe station.

The meeting reviewed the reports of the sub-committees and plans that will be implemented to deal with any shortage of water in the governorates fed bythe station.

Alternative water sources will be used during the period of maintenance which have proved very effective in previous times, such as the use of the wells of PAEW and the use of reciprocating pumping from Barka desalination plant.

The meeting also stressed the need to ensure the quality of the water wells and to set field teams to work around the clock to ensure the availability of water and to face any emergency.

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Announcement: Planned Maintenance in Seeb

PAEW Announce the planned maintenance on a diversion of 400 Di pipeline in Wadi Bahais from 25/02/2016 20:00 till 26/02/2016 20:00
Wilayats: Seeb

From Date: 25/02/2016
From Time: 20:00

To Date: 26/02/2016
To Time: 20:00

Affected Areas: Al Hail North, Al Mawaleh North, Al Khurais, Wadi Allawami, Wadi Al Bahais, Al Seeb Souq and Al Khoudh.
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Notification 2: Sohar Desalination Plant Maintenance

Maintenance teams of Sohar Power Company and Oman Power and Water Procurement Company have yesterday managed to run 2 units in Sohar Desalination Plant, with an estimated production capacity of 3,000 cubic meters of water.

After making sure of the quality of water, the first unit started pumping to the main station. Efforts are on to gradually make other units operational as per the station’s operation manual.

PAEW continued its stability of the water levels in the holding tanks in all wilayats of North Batinah and Al Buraimi to provide water from some of the main reservoirs that are fed from Barka plant by reverse pumping in addition to use of the alternative sources of water in each governorate.

As a result of precautionary measures taken by the public Authority for Electricity and water, by dealing with the emergency response system, there is no interruption of water in affected governorates & there is no complaints to the call center of PAEW until the issuance of this statement about water outages in the affected pleases.

PAEW calls on all citizens and residents to take necessary precautions and continue to rationalize the use of water consumption.

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Sohar plant failure to hit water supply in Batinah

The Sohar Desalination Plant in the Wilayat of Sohar in the Governorate of North Al Batinah, owned by Sohar Power Company (SPC), has stopped functioning on Tuesday evening after a sudden failure, the Public Authority for Electricity and Water (PAEW) said.

PAEW said that the Oman Power and Water Procurement Company (OPWP) and the SPC are making continuous efforts to fix the problem and restart the plant at the earliest.  According to available information, it will take 48 hours to restart the plant, PAEW said.
 
 PAEW will activate the emergency plan and operate the alternative water sources and the use of reverse pumping of water from Barka Desalination Plant.     
 
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Notification 1: Sohar Desalination Plant Maintenance

Public Authority for Electricity and Water, Oman Power and Water Procurement Company Announcement

According to information released by the Sohar Power Company and Oman Power and Water Procurement Company , Sohar Desalination Plant is still under maintenance operations. The teams making great efforts to restore the plant after sudden technical failure yesterday, Tuesday, February 23, 2016.

After functioning stopped on Tuesday, PAEW activated the approved emergency plan, the Main Committee for emergency held provincial meeting to deal with the emergency, it has notified the citizens and residents North Batinah and Al Buraimi, by PAEW social media channels, traditional media and SMS.

In addition, they made official meeting with the governors of the concerned areas, and explained the tasks under taken in dealing with the situation until the completion of the recovery process, which was activated. PAEW strives to arrange continuous supply of water from alternative water sources through PAEW wells in the affected networks after ensuring the quality of water.

PAEW calls on all citizens and residents to take necessary precautions and continue to rationalize the use of water consumption.

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PAEW ensures water quality

Engineer Hamad bin Saeed Al Hassani, Director of water quality in Public Authority for Electricity and Water emphasized that the specifications and standards adopted in the quality of the water is as per the Omani standards & specifications for non-bottled drinking water No.8/2012.

In this context, the Public Authority for Electricity and Water has been making continuous efforts to provide high quality drinking water and the Water Quality Department in Muscat HQ and the water quality sections in other regions of the Sultanate ensures and regulates the water quality from all the sources.

 

حمد الحسني مدير جودة المياه

حمد الحسني مدير جودة المياه

 

“There are 15 water quality testing laboratories in all the governorates of the Sultanate equipped with different types of analytical devices in addition the central laboratory in Muscat, which is equipped with equipment and analytical devices include chemical and physical properties of water. These laboratories have highly efficient technicians who have expertise in the examination and analysis of the water quality,” Hamad Al Hassani said.


جانب من مختبرات الهيئة لفحص جودة المياه

جانب من مختبرات الهيئة لفحص جودة المياه

Water Quality Manager has added: if analytical results for any one of the PAEW water sources has bacterial contamination, the immediate action taken halting the pumping from the found source and find an alternative source to provide water to the beneficiaries to meet their needs of drinking water. Then necessary action to disinfect and clean the water source will be carried out. After ensuring the water quality, the source can go in to operation.

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PAEW launches new electronic system in Muscat Region

Public Authority for Electricity and Water launched the first phase of electronic system for controlling the process of pumping water from the filling station to the water tankers at the Al Ghubrah water tanker filling station.

This launch is part of the continued developments of the water networks, to reduce the water loss and to utilize the benefits of latest technology available from around the world.

PAEW started distributing the new smart cards to water tanker owners yesterday. They have to produce motor vehicle license, identity card and health certificate of the tanker to the customer service centers. After recording all the relevant data, PAEW issues the smart card with the amount requested by the tanker owner loaded in it. The smart card can be recharged at any PAEW customer service centers.


Engineer Zahran Al Rashdi

Engineer Zahran Al Rashdi

Engineer Zahran Al Rashdi, general manager of customer service directorate at PAEW said “after the inauguration of the system in Al Ghubrah water tanker filling station, it will be launched in rest of the tanker filling stations in Muscat by end of February. Namely, Al Khuwair on 8th February, Bausher on 15th February, Ghala Industrial Area on 22nd February and Falaj Al Sham on 29th February.

About the working of the new system, he said: By inserting the smart card in the control devices the amount of water required by the tanker are automatically controlled. The relevant data regarding the smart card including the card number and the balance in the card are displayed in the control devices. After confirming the data, the tanker owners can start the process of filling by the press of a button.

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PAEW: Water tanker price in Oman unchanged

Public Authority for Electricity and Water (PAEW) has said that rates approved by a commission few years ago remain unchanged.
Public Authority for Electricity and Water (PAEW) has stressed that rates approved by a commission few years ago remain unchanged, refuting rumours that some tanker operators have been raising rates following the fuel price hike. 

The Public Authority for Electricity and Water (PAEW) by a commission few years ago remain unchanged, refuting rumours that some tanker operators have been raising rates following the fuel price hike. It added that approved costs for the owners of tankers is one baisa per gallon for tankers less than 700 gallons and 3 baisas per gallon for tankers with capacity more than 700 gallons. The authority distributes water to small tanker owners at 650 baisas for tankers with capacity of 650 gallons, and RO 3 for tankers with capacity of 1,000 gallons.

Zahran al Rashdi, General Manager, Customer Services at the Public Authority for Electricity and Water, said: “The authority is working hard to distribute water for all beneficiaries with lowest price as possible and seeks tanker owners to stick with the current prices.” He added that the authority is currently discussing with government institutions and authorities such as Muscat Municipality, Ministry of Regional Municipalities and Water Resources and the Public Authority for Consumer Protection to determine the price of water for homes and other beneficiaries.

Zahran also noted that through the implementation of “Suqia” programme, the authority ensures that a customer has to pay only RO 3 for water tanker with a capacity of 650 gallons. ‘Suqia’ programme helps the authority to distribute water to residential areas not connected to the water network, through water tankers.
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Water sector restructuring in Oman – Consultants sought

Consultancy services for water Sector Restructuring - Announcement of imminent Request for Proposals

The Government of Oman wishes to improve the performance of the country’s water and wastewater services. This is expected to involve restructuring of the sector. The Government has asked the state-owned Electricity Holding Company (EHC), a member of the Nama Group, to lead the design and implementation of this restructuring programme. The EHC will shortly be procuring consultants to support it in this task.

Current status of restructuring

The Government made the following decisions in 2009:

  • The Ministry of Regional Municipalities and Water Resources will develop policy and provide Government oversight for the water & wastewater sector.
  • The Authority for Electricity Regulation will also be the economic regulator and regulator of levels of service for the water and wastewater sector.
  • The Ministry of the Environment will continue to be the environmental regulator (e.g. for discharges of wastewater and sludge to the environment).
  • The shares of new state-owned companies in the water and wastewater sector will be held by the Electricity Holding Company.
  • The Oman Power and Water Procurement Company will continue to procure large desalination plants and manage related bulk treated water supply contracts.
  • The Ministry of Health is responsible for health policies including those related to the water and wastewater sector.

Furthermore, the Government’s Water Sector Restructuring Committee has decided that water and wastewater should be merged. That is, planning, delivery and regulation of water and wastewater infrastructure and services will be undertaken through the same institutions / companies.

Purpose of the Consultancy Services

The purpose of the Consultancy Services is to provide the Steering Committee for Water Sector Restructuring with the information and analysis it requires to recommend, with solid justification: (i) the best structure for planning and operational delivery of water and wastewater infrastructure and services in Oman, building upon the decisions already taken by Government; and (ii) a detailed plan for implementation of this new structure.

With respect to the new structure, the Government is seeking advice on, amongst other matters:

  • The number and geographic boundaries of the water & wastewater service delivery company(ies).
  • The advantages and disadvantages of merging water and wastewater and the manner and timing of such a merger.
  • The administrative form of water & wastewater company(ies) (SAOC, SAOG, LLC, holding company, etc.)

The scope of activities of the water company(ies) and other sector institutions and allocation of risk, including, for example:

  • The planning, financing and procurement of new infrastructure such as water and wastewater treatment plants (except large desalination plants), and reservoirs to keep up with the rapid growth in demand.
  • The planning, procurement and operation of transmission systems for bulk treated water and wastewater. The Consultant will advise on whether this would best be done by the water service delivery company(ies), bulk suppliers or by a separate ‘transmission company’.

Participation of the private sector (privatisation / public-private partnerships / outsourcing / etc.)

Request for Proposals

Tender documents, including Terms of Reference will be available in early December and interested consultants are encouraged to download these documents free of charge from the tenders page of EHC’s website: www.ehcoman.com.

 

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Announcement: Technical problem at Sohar Desalination Plant

PAEW brings to notice a technical malfunction at Sohar Desalination Plant which is expected to cause a disruption in water supply for upto 48hrs affecting the governorates of North and South Batinah, and Buraimi.
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Announcement: Work on transmission pipeline affected by new Ibri - Miskhan road

PAEW announces that it will be installing new transmission pipelines, affected due to the construction of new Ibri - Miskhan road from Tuesday, 29/09/2015 06:00 to 30/09/2015 23:30.
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Announcement

last Date of Submition is 30/9/2015

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Boost to water supply

The Public Authority for Electricity and Water has completed the work on the first phase of the new water pipeline (1,600 mm).
The Public Authority for Electricity and Water has completed the work on the first phase of the new water pipeline (1,600 mm), which extends from Al Ghubrah Desalination Plant to Al Qurum tank as the work on the rest of the phases of the project has reached 74 per cent. This project is part of the authority’s aim at implementing a number of water projects in the Governorate of Muscat, which include setting up water distribution networks, providing water tankers and construction of several plants to strengthen water pumping in the governorate.

The new pipeline extending from Ghubrah plant to Al Qurum tank replaces the old pipeline. The project includes provision of a line from Ghubrah plant to Wadi Adai pumping station with a gross length estimated at 13.7 km. This line forks into another line which feeds Bausher tank. Another line of 4.72 km length is to be constructed to transfer water from Wadi Adai plant to Ruwi tank. This vital project will boost water transmission produced at Al Ghubrah plant.
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Eid and Renaissance Day holidays announced in Oman

For the employees at the ministries, public authorities and other departments of the State Administrative Apparatus and the private sector, Eid Al Fitr 1436 AH holiday will be from Thursday, 29th Ramadan 1436 AH corresponding to July 16, 2015 until Monday, July 20, 2015.
For the employees at the ministries, public authorities and other departments of the State Administrative Apparatus and the private sector, Eid Al Fitr 1436 AH holiday will be from Thursday, 29th Ramadan 1436 AH corresponding to July 16, 2015 until Monday, July 20, 2015, declared Sayyid Khalid bin Hilal bin Saud Al Busaidi, Minister of the Diwan of Royal Court and Chairman of the Civil Service Council and Sheikh Abdullah bin Nasser Al Bakri, Minister of Manpower on Sunday. Work will resume on Tuesday, July 21, 2015.

The text of the decision is as follows: “On the occasion of the blessed Eid Al Fitr 1436 AH, the Eid holiday for employees working at the ministries, public authorities and other departments of the State’s Administrative Apparatus and private sector will be from Thursday, 29th Ramadan 1436 AH corresponding to July 16, 2015 until Monday, July 20, 2015. Work will resume on Tuesday, July 21, 2015.”

The Minister of the Diwan of Royal Court and all employees of private sector extended their congratulations to His Majesty the Sultan on this blessed occasion, praying to Allah the Almighty to protect His Majesty, grant him good health, happiness and a long life and for the return of this and similar occasions on His Majesty for many years to come and the Omani people and our dear country further progress and welfare under His Majesty’s wise leadership and all Muslims prosperity and welfare.

In another decision, Sayyid Khalid bin Hilal Al Busaidi and Shaikh Abdullah bin Nassir Al Bakri declared Thursday, July 23, 2015, as an official holiday for employees at ministries, public authorities and other departments of the state’s administrative apparatus and the private sector companies and establishments on account of Blessed Renaissance Day.

The ministers extended their heartfelt congratulations to His Majesty the Sultan on this glorious occasion, praying to Allah the Almighty to protect His Majesty, grant him good health, happiness and a long life and for the return of this and similar occasions on His Majesty for many years to come, the Omani people and the country further progress and welfare under his wise leadership. The decisions allow employers and employees to agree on work arrangements to compensate this holiday, if necessity arises. The employees whose weekly off days coincide with the abovementioned holidays should be compensated as well.
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Trial run begins at new Ghubrah desalination plant

New Ghubrah desalination plant started trial run by transferring 2 million gallons of water to the main water network.
By the time of reaching the commercial operation, an estimated 42 million gallons can be produced per day.

HE Mohammed bin Abdullah Al Mahrouqi, Chairman of the Public Authority for Electricity and Water on Thursday made a visit to the new Ghubrah desalination plant in order to officially start the trial run of the plant stage and estimated production capacity of the plant in its pilot phase production of the equivalent of 12 million gallons per day, and will increase production of water gradually to reach full production, estimated at 42 million gallons per day. He was pleased that the Ghubrah desalination plant will contribute to the rising water demand in the main distribution areas and thus improve water pressure and availability dramatically in the governorate of Muscat.

His Excellency added that the startup of the new desalination plant Ghubrah will gradually reduce the current shortage of water, which is witnessed in some of the wilayats of the province as a result of delays in the completion of commissioning of the plant. His Excellency noted that desalination plant will be using reverse osmosis technique thus resulting in several benefits, including reducing energy consumption and not vulnerable to rising sea temperature in addition to the lack of environmental vulnerability of hot water returned to the sea as well as the use of modern techniques to deal with the phenomenon of red tide through which continuity of production can be ensured during the occurrence of this phenomenon.

His Excellency stressed that the commercial operation of the new plant in Ghubrah and the expansion of new Barka plant will be operational in the beginning of next year, estimated at about (12.5) million gallons per day. These new additions will contribute to raise in amount of produced water to the governorates of Muscat, South Batinah and Dakhliya regions.
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Announcement: Postponement of transfer of pipes

Postponement of transfer of pipes affected by the projects of Muscta International Airport's flyovers and connectingthe new expansion to Barka Plant
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Announcement: Transfer of pipes affected by the projects of Muscat International Airport's Flyovers

Announcement: Transfer of pipes affected by the projects of Muscat International Airport's Flyovers
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PAEW announces disruption of water supply in several parts of Muscat

Water supply will be disconnected in several parts of Muscat governorates on Thursday, Friday, it has been announced.
In a statement Public Authority for Electricity and Water announced that since it is about to transfer pipes affected by the projects of Muscat International Airport's flyovers water supply will be disconnected in some areas in Muscat beginning from 7pm on Thursday May 28 till 7 pm on Friday May 29.

"Accordingly Water supply will be disconnected from the areas of North Al Ghubra, South Al Ghubra, Al Azaiba, the Airport, Industrial Ghala, Ghala Al Bilad, Al Ansab, Sanab, Lejfar, Al Muna, Bousher 35, Bousher 36, Social Houses, Al Fatah, Saad, Bousher Al Balad, Bousher Heights, the Air Force Base in Al Ansab and Muaskar Al Murtafa'a," PAEW said in an announcement.

"The authority would like to apologize for any shortage in water supply that might possibly take place, and requests all subscribers to take every necessary precaution and continue rationalising consumption," PAEW said in its statement.

Customer can communicate with the PAEW Call Center at 1442 for any assistance.
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Energy, water meet discusses long-term strategy

Dr Rasheed bin al Safi al Huraibi, Chairman of the Tender Board, opened the first Oman Energy & Water Exhibition & Conference (OEWEC) the Oman International Exhibition Centre on Tuesday. 
The three-day event comes as part of the Sultanate’s constant efforts to provide power to meet needs of the various infrastructure projects. Mohamed bin Abdullah al Mahrouqi, Chairman of the Public Authority for Electricity & Water (PAEW) delivered his welcome address to VIPs consisting of high-level officials from the government, executives of power and water companies, members of the Diplomatic Corps, SABCO Group executives and delegates representing the private and public sectors. Omanexpo, in cooperation with the PAEW, tried to bring in  high-level local and international speakers to present Oman’s Master Plan 2040 for the power and water sectors.

Speakers discussed the national energy strategy for the electricity sector, which centres on energy efficiency and conservation, linking the development of policies and action plan to renewable energy and sustainable development. They will also address the recurrence of water shortage and the contingency measures to resolve this issue. The meeting discussed development of the sectors’ infrastructure and five-year operational plan, and the current development projects that will play a key role in meeting surging demand.

There is a significant number of multi-billion dollar major independent power plants (IPPs) and independent water and power plants (IWPPs) being rolled out and in the pipeline. This includes the $ 1.6 billion Sur Independent Power Plant Project, Oman’s largest power project, the Wadi Dayqah Water Treatment Project, the Salalah 2 Independent Power Plant, the Qurayat Desalination Plant Project, the Barka Desalination Extension Project, and Al Ghubrah Seawater Desalination Project, among others.

Close to 70 local and international power and water companies from the Sultanate, Austria, Bahrain, Belgium, Jordan, Iran, Italy and the UAE showcased the newest products and services in the market. OEWEC is an international event dedicated to the power generation, renewable and alternative energy and transmission and distribution, and water-related industries. It is designed to be a platform for stakeholders to discuss real issues and solutions to the energy and water challenges and opportunities in the Sultanate.  
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PAEW participates in COMEX 2015

Public Authority for Electricity and Water participated in the activities of Information and communication Technology exhibition "COMEX 2015, which began on 27/04/2015 and lasts for five days under the patronage of Information Technology Authority.

COMEX, the region’s leading ICT trade fair was officially inaugurated by HE Mohammed bin Hamad Al Rumhy, Minister of Oil and Gas, in the presence of H.E Dr. Ahmad Bin Mohammad Bin Salim Al Futaisi, Minister of Transportation and Telecommunication as well as other government heads and Oman International Trade & Exhibitions, the organisers of this flagship event. COMEX will run from April 27– May 1st.

The eOman pavilion is hosting a total of 30 Omani Ministries and Public Authorities to  share expertise and explore new business opportunities in the field of ICT, as well as to learn through case studies of countries present.

PAEW presented its latest ICT systems such as Asset Management System, Health Management System monitoring the safety at work allowing employees to record incidents and hazard identification. 

The Internal Correspondence System which serves to facilitate faster completion of transactions and avoid clumping. It has also been provided a comprehensive vision of strategic information and communication technology for the body over the next five years.
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Announcement: Improvements works in Sharqiyah North and South main pipelines

Announcement: Improvements works in Sharqiyah North and South main pipelines
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Public Authority for Electricity and Water celebrates World Water Day

Sultanate of Oman represented by Public Authority for Electricity and Water (PAEW) celebrated World Water Day, which falls on 22nd March every year.
This year the slogan for celebrations was "Water and Sustainable Development". The importance of this slogan is that the water is the heart of any sustainable development, and enhance water resources and related services to reduce poverty, economic growth and environmental sustainability issues.
 
Water contribute to the overall growth of the billions of people through the provision of food security and energy, as well as human health and the environment. The United Nations General Assembly has paid extensive attention to water and maintain them in the 1992 United Nations General Assembly approved on March 22 of each year as World Water Day and International Cooperation in the field of water resources in order to invite everyone to rationalize and not wasteful and maintained.
 
 To meet the requirements of sustainable development of the nation, PAEW is working to create desalination plants to convert seawater to drinking water. These desalinated water are then connected to the water network to cover the cities and communities in various provinces after making sure of the quality and safety.
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PAEW launches awareness campaign to rationalize water consumption in masjids

Public Authority for Electricity and Water has launched an awareness campaign to rationalize water consumption in masjids, comes in conjunction with the celebration of World Water Day, which falls on March 22.


The campaign aims to familiarize citizens and residents in ways that rationalize water consumption as well as guidance on follow several steps to help rationalize water consumption, such as the use of approximately only half a liter of water is enough to wash the all parts of the body as well as the flow of water faucet set moderately and avoid slot impulsively high to reduce waste large amounts of water during ablution.
 
Total water consumption in the masjids was found to be more than 50 million gallons per year. The use of devices guiding water such as water recycling systems and re-used for other purposes such as agriculture are best ways efficiency in water consumption in masjids so that reduce the amount of wasted water, as well as reduce the financial cost in the case of application.
 
It is worth mentioning that the Public Authority for Electricity and Water is working through the construction of high quality and effectiveness of water distribution of high-transmission networks to provide potable water supply to 98% of the population of the Sultanate by 2040 AD.
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Sohar Power Company to conduct maintenance work at Sohar Desalination Plant

PAEW announces that Sohar Power Company will be conducting maintenance work at Sohar Desalination Plant, which feeds the provinces of North and South Batinah, and Governorate Buraimi from 16-18 March 2015.
Engr. Abdullah Al Naimi, Senior Manager Operations at the Authority informed that the maintenance is pre-planned in order to reduce the effect of any shortcomings in water supply. He informed that direct communication with the subscribers of the regions, governors and members of the Shura Council and municipal councils in all wilayats were made to inform of the plan, and hence to reduce any possible shortage of water supply during the maintenance period.
 
Engr. Abdullah Al Naimi also expressed the appreciation of the Public Authority for Electricity and Water to all citizens and residents for their cooperation.
 
It is worth mentioning that the Public Authority for Electricity and Water is working to potable water supply through the construction and distribution of high quality and effectiveness of water transmission networks to cover 98% of the population of the Sultanate by 2040 AD.
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PAEW Participate in Annual Career Fair at Sultan Qaboos University

Public Authority for Electricity and Water participated in the Annual Career & Training Fair organized by Sultan Qaboos University, which was concluded on Thursday.
Public Authority for Electricity and Water participated in the Annual Career & Training Fair organized by Sultan Qaboos University, which was concluded on Thursday, after three days of active participation various public and private sector establishments.

PAEW participated in the career fair with more than 70 vacancies in technical and managerial disciplines for new graduates. Career fair was well organized with more than 60 public & private sector organizations actively participating. Large number of participating students interacted lively with the PAEW staff available at the fair about various questions regarding the water sector and job description of various available vacancies.
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PAEW participates in 16th SQU Career & Training Opportunities Fair

Public Authority for Electricity and Water participates in the 16th Edition of the SQU Career & Training Opportunities Fair, organised by the Centre for Career Guidance at Sultan Qaboos University, was commenced on Tuesday under the patronage of HE Abdullah bin Nasser Al Bakri, Minister of Manpower. 


PAEW is participating in the event for the second year running, in which as many as 60 prospective employers, both from the public and private sectors, are participating in the three-day career fair. The Authority participates with more than seventy vacancies in various technical and management disciplines for new graduates.
 
The exhibition is a special event for direct communication with aspiring candidates, who wishes to join the water sector and the job seekers were explained, about the nature of the work in the authority and the discipline required to be implemented in water projects, which is one of the most important infrastructure that is implemented in the Sultanate.
 
Saleema Salim Hamed AlBrashdiyah, Employment Recruitment Manager at PAEW said that the exhibition provides a good opportunity to communicate directly with students and job-seekers and offer employment and training opportunities the Authority is offering.
 
The Fair will continue till March 12.
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Periodical Maintenance to the Desalination Plant in Wilayat Sohar

Periodical Maintenance to the Desalination Plant in Wilayat Sohar
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PAEW launches awareness campaign to maintain the integrity of water meters

Public Authority for Electricity and Water has launched an awareness campaign to maintain the integrity of water meters and not to tamper with the water meters.
PAEW urged subscribers to comply with their legal obligations, and not to tamper with water meters, because it will invoke disconnection of water for the owner or real estate and homes with legal repercussions.

Mr. Hafiz Al Hassni, Communications Manager at explained that the campaign aims to educate customers the need to adhere to legal obligations and not to tamper with water meters and sabotage the water network connections in addition to maintaining the integrity of the counters. The campaign aims to educate the customers that any wrong doings on the water network will call for legal actions and consequent stoppage in the water supply.

Mr. Hafiz mentioned that the Authority has noted different types of malpractices, which can be classified as illegal including counter connections from nearby residential units for work, or construction, bypassing the water connection to avoid the water meter, tampering with the water meter to reduce the rotation etc. are all offenses punishable under law.

He appealed to all customers to cooperate and report any irregularities discovered, through communication with the customer services centers available in various governorates of the Sultanate or contacting by PAEW Call Center (1442) which works 24 hours throughout the week. Customers can also communicate with the Authority through its social media accounts on Facebook, Twitter & Instagram or through the website of the Authority www.paew. gov.om
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PAEW welcomes Graduate Program inductees

Public Authority for Electricity and Water received the first batch of fresh graduates selected  in the "graduate program" at the SCADA building, in the presence of Dr. Ali bin Hamad Ghafri, Assistant chairman of the Authority, general managers, senior managers and managers of departments.
Program started with a welcoming speech from Dr. Ali, in which he stressed the importance of commitment of the Authority to recruit fresh graduates and nurture them with essential training. Graduate Program spans over two years, in which the inductees are trained in different departments of the Authority. During the first batch, eight graduates were selected; in which 4 are in the engineering stream (mechanical, civil, chemical and water resources) and 4 from the business stream (financial, human resources, communications and business administration).  By the implementation of Graduate Program, PAEW targets continuous development of the graduates through general and specialized development programs.

Senior Manager for Human Resources then presented the PAEW’s role in providing potable water service, and important achievements in delivering strategic water projects. He then answered some queries by some of the graduates regarding the training program.

Aisha Al Malki, Employee development supervisor, presented the objective and timeline of the program. The most important activities that will be performed by these graduates, whether at the individual or collective level were explained. Aisha addressed about the selection and recruitment mechanism adopted in this project in addition to the timeline prepared for each graduate in different departments to gain experience. 

Graduates of business will receive training from Directorate General of Customer Services, Department of Communications, Directorate General of Policy and Strategic Studies and Directorate General of Support Services. Graduates of Engineering will receive training in all of the Directorate General of Operation, Directorate General for Planning and Asset Management, Directorate General of projects and Directorate General of Customer Services in addition to the Directorate General of policy and Strategic Studies. 

Every six months, a workshop will be conducted by the supervisor of the program, to evaluate the progress of each graduate.
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PAEW starts implementation of new water network pipeline at an accelerated pace.

Public Authority for Electricity and Water announced the start of implementation of three day strategic project of installation of new water pipelines of 1600mm diameter in the governorate of Muscat, from Ghubrah desalination plant to Qurum reservoir.
Public Authority for Electricity and Water announced the start of implementation of three day strategic project of installation of new water pipelines of 1600mm diameter in the governorate of Muscat, from Ghubrah desalination plant to Qurum reservoir.

Mr. Hafidh al Hassni, Communications Manager at eh Public Authority for Electricity and Water informed that the works  in Ghubrah desalination plant began on Thursday morning, and expect to complete by the scheduled time of February 12-14, 2015.

Mr. Hafedh detailed the extensive plans in place to meet the water shortage. He said that PAEW will be distributing five-litre water bottles free of charge at 19 locations in Muscat on February 13 and 14. Besides these, a fleet of water tankers will be stationed at 11 places in Muscat to prevent shortage during the weekend
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PAEW completes water network improvements work in Muscat Governorate before time

Water supply was restored in all the areas of Muscat Governorate, after the completion of installation of new 1600mm pipelines replacing the existing 600mm pipelines.

First phase of this strategic project was carried out by the Authority from February 12-14, 2015, from Ghubrah plant to Qurum water tank. During this period, new emergency tanks were linked to the existing network, which will be able to provide safe drinking water for 7 days in case of any emergency. Construction of emergency tanks are expected to be completed by the end of May 2015.

Dr. Ali Hamad Al Ghafri, Assistant Chairman, acting head of Public Authority for Electricity & Water, said that the Authority has made great efforts to accomplish all the work completed according to the pre-set schedule. The work was carried out in 22 different locations simultaneously through out day and night, enabling the Authority to complete the work before schedule.

Dr. Ali Al Ghafri added that the Authority mobilized all the available resources and efforts to minimize the effects of stoppage of the water supply by providing a number of alternatives. The Authority provided free water in containers of 5 liters capacity at 19 emergency distribution points. Water Tankers were made available to requested customers from as many as 11 pre-publicized locations. The emergency distribution points were announced well in advance through various media such as television, radio, newspapers, PAEW’s social media channels, PAEW website etc.

The Authority made sure that water was available at all times to vital institutions such as hospitals, health centers and police stations through direct coordination with the Ministry of Defence, represented by engineering services department. Authority also made sure that the establishments in tourism sector such as hotels and resorts were provided with the required supply of water.

On behalf of PAEW, Dr. Ali extended his acknowledgement to the citizens and residents of the wilayats of Bousher, Muscat, Mutrah and Amerat, for the cooperation and understanding during the period of stoppage in water supply.

Dr. Ali thanked all military and civilian agencies that have contributed to the success of implementation of the project without any influence and particularly the engineering services and the Executive Office of the National Committee for Civil Defence, ROP, Muscat Municipality and the private sector establishments.

Praising the great role played by various audio-visual and print media in effectively communicating the messages delivered by the Authority, Dr. Ali thanked all for the cooperation to meet the Authority’s obligations and the completion of the implementation of strategic project.
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Delegation from Republic of Tanzania visits PAEW

 
A delegation from the Republic of Tanzania is looking forward to the experience of the Sultanate in the implementation and management of water projects in urban areas
 

Within the framework of existing cooperation between the Sultanate of Oman and the Republic of Tanzania, a delegation from Zanzibar Water Authority visited the Sultanate during February 1 to 5. The delegation was briefed about the Public Authority for Electricity and Water experience in the implementation and management of projects related to water supply in urban areas.

Tanzanian delegation was headed by HE Mustafa Aboud Gombe, Undersecretary of the Ministry of Water, Lands and Settlements & Energy, and Dr. Mustafa Ali Garo, Director General of the Zanzibar Water Authority. Dr. Hamad Al Ghafry, Assistant Chairman for international relations and events, received the delegation.

The delegation visited the command and control center (SCADA) of the PAEW, and listened to detailed explanation of the most important water projects implemented by the authority in the urban areas and the main difficulties faced during the implementation. The delegation toured the SCADA building monitoring and identifying how the water network control and knowledge of the level of reservoirs aggregate and identify the modern techniques used in the management of water. After that the delegation visited the Barka Desalination Plant, and where briefed on the process and steps involved in the desalination of water.


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PAEW urges citizens and residents to rationalize water

Public Authority for Electricity and Water urges citizens and residents to rationalize water consumption and take necessary precautionary measures to avoid any water crisis during implementation of new pipelines of 1600mm in various wilayats of Governorate of Muscat.
Public Authority for Electricity and Water has been the implementation of a number of water projects that contribute to the upgrading of this vital sector in the various governorates of the Sultanate, in line with the needs and plans of development taking place in the country. It is in line with the corporate strategy of the authority, in order to achieve clean drinking water distribution to 98% of the population by 2040. To achieve this vision, PAEW is constantly increasing the water production capacity in addition to raising the efficiency of the existing water transmission pipelines.
 
Implementation of the project includes installing a new pipeline of diameter 1600mm to replace the existing pipeline of diameter 600mm, which were installed in the seventies and has reported various cracks and leakages. During the period of implementation from February 12-14, water supply will be stopped for three days, and is expected to cause a shortage in water supply to Al Khuwair (except Al Khuwair 25), Al Qurum, Madinat Al Sultan Qaboos, Hay Al Sarooj, Madinat Al Ilam, Ministries & Embassies District, Watayyah, Wilayats of Boushar, Muscat, Amerat and Mutrah.
 
PAEW requests all the citizens and residents of the above-mentioned areas to store enough water before February 12th for meeting the needs for 48hours, in addition to screening the household connections to make sure that there is no leakage of water. The authority requests all the citizens and residents to take precautionary measures, to store enough water to meet their needs during the period of disconnection and to use water rationally. In order to avoid any water shortage, the authority recommends not to use water for unnecessary actions such as irrigation of home gardens, washing cars with hose pipes, washing home floors, using dish washers and washing machines etc.
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Emergency committee of PAEW discusses first phase of installation of 1600mm transmission pipeline project

Emergency committee of PAEW recommends to stop the water service in the Governorate of Muscat during the period of 13-14 February 2015 to install the new transmission pipelines of diameter 1600mm.
PAEW Emergency committee meeting was held at the SCADA building, chaired by HE Mohammed bin Abdullah Al Mahrouqi, chairman of the Authority, to discuss the first phase of installation of new water transmission lines extending from Ghubra desalination plant to Qurum water reservoir in the wilayat of Bousher. The project is in line with the strategic plan of the Authority to improve the efficiency and sustainability of the water distribution network. A new pipeline of diameter 1600mm will replace the existing pipeline of diameter 600mm, which has reported various cracks and leakages in the recent past. During the period of implementation, water supply will be stopped in the areas covered. The second phase of the project will extend the pipeline to the wilayat of Muscat.

The project will improve the efficiency and sustainability of the water distribution network in the Governorate of Muscat. During the period of implementation pipelines will be laid to Qurum reservoir and the under construction Qurum emergency reservoir - which is expected to be completed by May 2015. It will also be linked to reservoirs at the new Ghubra pumping station, in order to avoid further stoppages in the future. The new pumping station project is expected to be completed by August 2015.
It was the Emergency committee of the Authority, who recommended that the implementation be conducted during winter season in February 2015, due to lower consumption of water and to work continuously without disruption. PAEW will utilize this period to conduct various other improvements, such as repairing leaks in several locations in the existing water distribution line and replacing some of the separation valves in addition to installing a number of reservoir flow metering devices. Areas affected by this installation will be all areas of Al Khuwair (except Al Khuwair 25), Madinat al Sultan Qaboos, Sarooj area, Madinat al Ilam, Ministries and Embassies area, Watiyah, wilayat of Muscat, wilayat of Mutrah and wilayat of Amerat.

The committee discussed most important preparations to be taken to meet the expected shortage of water during (13-14 February 2015, Weekends) the period of improvement works, to reduce the number of residents affected.  The Authority will start the work by evening of Thursday 12th February 2015, in order to empty the water distribution lines and resume water service by the beginning of next week. One of the most important preparation suggested by the committee is to provide various Emergency distribution Points with mobile water tankers and communicating the expected shortage in advance to all the concerned communities. 
 

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Announcement: Installation of Domestic water tanks

Announcement: Installation of Domestic water tanks
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Announcement : Opening of Water distribution network in Izki wilayat.

Public Authority for Electricity and Water announced the opening of water distribution network in the Izki wilayat.
Public Authority for Electricity and Water announced the opening of water distribution network in the areas of Al Dhahir, Al Rusais Al Sanaiyya, Al Yamen, Al Musfiya, and Al Alm in the wilayat of Izki of Al Dhakhliya governorate. All the customers in the areas mentioned above, are requested to apply for new connections by visiting Customer Service Halls in Nizwa, Dakhliya Region. The following documents are required for applying:
  • A copy of the identity card.
  • A copy of the property and drawing areal.
  • NOC new municipal buildings in the charts.
  • A copy of the electricity bill.
We ask everyone to cooperate for the common good.

"With electricity we progress and water gives us life"
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PAEW conducts training for preparation of governing body

Public Authority for Electricity and Water conducted a training program on preparing for the board of governance, in the presence of HE Mohammed Al Mahrouqi, Chairman and various top management of the Authority. 
The workshop adopted a model successful program management in monitoring the implementation of strategies, of which there are twelve strategy with the development of new strategies and distributed to the five committees. Five different committees were namely, customer service committee, communication committee, support services committee, best practices committee and operational efficiency committee. Each committee constituted of a chairman, vice chairman, director of the program, change managers and advisers.
                                                                             
PAEW aims to adopt this model, and the formation of boards of governance highlights in promoting a smooth transition to follow up for the implementation of the strategies after the end of the joint management contract and internal capacity building. Committee’s aims to strengthen the mechanisms of strategic decision-making and achieve the bulk of change in the activities of the Authority following the implementation of the projects listed in these strategies.
 
The program addressed the development of seeing each strategy and objectives that the Authority hopes to achieve upon completion of the implementation. The program focused on the importance of stakeholder engagement and identifying ways to communicate with each committee and the messages that will be escalated. These strategies will enable PAEW to achieve its long term strategic vision of providing potable water supply through the construction and distribution of high quality and effectiveness of water transmission networks to cover 98% of the population of the Sultanate by 2040.
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PAEW implements number of projects in South Batinah

Public Authority for Electricity and Water strives to provide its services to subscribers in South Batinah province through the Customer Service halls located in the wilayat of Rustaq, Musanna and Barka.
Public Authority for Electricity and Water focusses on its efforts to achieve the vision of the government in the implementation of infrastructure projects in the Sultanate to improve the quality of services provided to citizens, by reaching them wherever they are. The Public Authority for Electricity and Water implemented a number of projects at a cost of more than 24 million rials, namely:
 
Wilayat of Al-Rustaq:
PAEW implemented the water supply network project in Rustaq for a cost of more than 9 million Omani Rials. The project included, construction of water network in the Rustaq area spanning a total of more than 273km, covering 53 villages in the area. The project also included the establishment of water transport networks, water distribution and the construction of collection and distributional tanks in addition to strengthening the pumping stations. The project is in its first phase of implementation, where the percentage of completion of the project is 80%.
 
 
Wilayat of Barka:
to creating a pumping Alsomhan tank location station and contains a number of pumps and Mlhakathma and tank top 1300 cubic meters capacity area Rumais station to fill tankers the project completion rate of about 87%. As has been the recent commencement of the implementation phase the second of this project and the cost of more than 9 million RO.
 
PAEW implemented the water supply network expansion project in the wilayat of Barka for a cost of more than 5 million Omani Rials. The project included, expansion of water network in the Barka area spanning a total of more than 38,254m, covering areas of Rumais South, Southern Villages, Abu Nakheel South, Muaskar Al Samoodh. The project also included the construction of filling station at Al Soumhan and a water tank of capacity 1300 cubic meter at Rumais filling station. The second phase of this project will cost more than 9 million Omani Rials.
 
Wilayat of Musannah:
Public Authority for Electricity and water implemented water meter replacement project for customers
Who were transferred to the new water network with a cost of more than 600 thousand Omani Rials.
The authority is also linking its wells to the main reservoirs in the wilayat to be ready for action during emergencies.
 
“Saqiah” program launched:
PAEW has recently launched a program to regulate the price of water tanker under the "Saqiah program”, where the subscriber shall contribute only a fixed value of OMR 3/- towards transportation of water tanker with capacity of 650 gallons, in new residential areas that are not connected to a water network. Water to these areas, will be served with water tankers until the establishment of the water networks.
 
By the establishment of this program, PAEW aims to ease the financial burden on the consumer regarding the provision of water to homes in new housing schemes, which are not connected to the water network.
 
Through “Saqiah” program PAEW is trying to find alternative plans to deliver water at nominal affordable prices. PAEW shall bear the difference between the real price of the tanker supply and the price set by "Saqiah" program (3 riyals) through coordination between PAEW and Al-Rafd Fund, which provides an opportunity for citizens to start in special projects to provide water to consumers by utilizing the terms of the program.
 
The mechanism of Saqiah program starts with floating a tender by PAEW to provide the water supply service to targeted area through water tankers. The estimated cost in the tender is calculated based on the required number of trips a water tanker has to make a day in a six-day working week from Saturday to Thursday.  Then the total cost per month is calculated based on the price per trip multiplied by the number trips expected during the month. After the successful bidder is selected, a distribution statement is provided to the supplier with the number of trips that should be provided to the subscriber on a monthly basis.
 
The subscriber of “Saqiah” program is entitled to determine the number of trips the water tanker should make in a week, provided it does not exceed three. Program applications must be submitted by filling out a service-receiving form enclosed with the ID card and an electricity bill receipt at the PAEW customer service hall in his housing area, and signing a service-terms contract between the contractor and the subscriber where the required water quantities regularly provided to the subscriber will be mentioned.
 
The PAEW customer service hall provides information about the subscriber’s role of getting supplied with water and the ways to submit any complaint at the subscribers services branches or the communication center in case the contractor has not been committed to the water distribution schedule or regarding any other violations.
The water-supplier contractor shall issue the invoice and collect the service fees (OR 3/-) from the subscribers on a daily or monthly basis depending on the mutual agreement. The subscriber shall have the right to terminate the contract when he wishes by submitting a written application. In case the subscriber is default on payment for more than (6 days), effective from the date of receiving the invoice PAEW shall stop water provision pending the fulfillment of the amount.
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Water distribution networks in the wilayat of Ibri opened by PAEW

In view of the rapid developments in the area and increasing water demand, the Authority has recently completed the implementation of the water network projects in the areas of Al Nahda and Al Raybah in the wilayat of Ibri. 
Public Authority for Electricity and Water continues to move forward towards the implementation of a number of water projects in various governorates of the Sultanate to complete the infrastructure through the construction of water transmission and distribution networks of high quality as water. This is in line with the strategic vision of the authority to cover 98% of the population of the Sultanate by 2040.
 
In view of the rapid developments in the area and increasing water demand, the Authority has recently completed the implementation of the water network projects in the areas of Al Nahda and Al Raybah in the wilayat of Ibri. The project included the establishment of internal networks for distribution of water for more than 46 km in length.
  
As Public Authority for Electricity and Water opens door to provide new connections for citizens and residents in the area, applications can be submitted at the Customer Service Hall in the wilayat of Ibri with the following supporting documents: copy of identity card, copy of property and real drawing, copy of electricity bill and water delivery form from the municipality.
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PAEW participates in Muscat Festival 2015 exhibition with water awareness campaign

PAEW participates in the exhibition at Muscat Festival for the third year in a row; with its save water awareness campaign aiming the festival visitors. 
Number of awareness brochures and leaflets giving methods to rationalize the use of water are available at the counter. A booklet with 25 ways to save water, a book for kids with colouring and games to make them aware of water conservation are also given to the visitors.

The exhibition also included a presentation of awareness videos, which received great number of visitors of all ages. Detailed explanation of how the household filters work, the importance of uses and types of water tanks and methods of cleaning, benefits of sterilization of tanks, and educate the public about the stages of the desalination process as well as to answer queries from visitors. The stall also highlights the customer support channels available including the 24x7 Call Center 1442 for any inquiry or problem facing the customer.
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Announcement: Drinking water supply

Announcement: Drinking water supply
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PAEW opens water distribution networks in Nizwa industrial area

Public Authority for Electricity and Water continues to implement a number of water projects in the interior regions, in the framework of completion of infrastructure in the Sultanate. 
Public Authority for Electricity and Water continues to implement a number of water projects in the interior regions, in the framework of completion of infrastructure in the Sultanate. Project includes the establishment of water reservoirs and distribution networks and stations to strengthen pumping stations for filling water tanks and expand the number of desalination plants.

PAEW recently completed the opening part of the water networks in Nizwa for the industrial district as part of the expansion project water Nizwa networks, at a cost of more than 24 million rials and total of approximately 400 kilometers.
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PAEW concludes workshop “Water and Electricity - towards a sustainable empowerment”

PAEW concluded the workshop conducted during 5-6 January 2015, under the slogan “Water and Electricity - towards a sustainable empowerment” at Bustan Palace Hotel, Muscat. 
The workshop was held in the presence of HE Mohammed Al Mahrouqi, Chairman of PAEW, departmental GMs, senior managers, managers and staff of the Authority. The workshop reviewed the important developments associated with the co-management contract, aiming to develop and raise the efficiency of different aspects of work at the Authority, thus enabling to supply uninterrupted drinking water to various regions of the Sultanate.

In his inaugural speech, HE the chairman welcomed all the participants and commended the efforts by all directorates of the Authority in implementing various water projects in accordance with the overall water strategy. HE the chairman expressed his satisfaction for the achievement of goals set for 2014, and called all the employees to continue the efforts to achieve the strategic objectives of the Authority. His Excellency also stressed on the importance of knowledge sharing and cooperation among the employees to achieve further heights with the Authority.

Engr. Abdul Aziz Al Shaidani, Senior manager, Privatization and restructuring gave a presentation on the status of adoption of strategies, and projects that are in various phases of implementation pertaining to these strategies. The presentation showed the extent of the progress made ​​in achieving all the strategies in all the regions. He also pointed out the important challenges in the implementation of these projects.
 
It was followed by a presentation by Maryam Al Hashmiyah, National Energy Expert on National Energy Strategy. In the presentation, she explained the national energy strategy, in which a comprehensive study on the most appropriate energy alternatives for the production of electricity in the Sultanate were considered. Long and medium term orientations necessary to secure the energy needs of the Sultanate, as well as project management of the national strategy for energy and promote the use of renewable energy resources were also discussed.
Engr. Qasim Al Jabri, Senior Manager, Technical Support under the directorate general of projects, then reviewed the completed projects and the status of various projects being implemented in different regions of the Sultanate. He also explained various projects under design, expansions and challenges faced in the implementation of projects that hinder the speed of implementing. He called for better coordination and cooperation between various service providers.

Nawaf Al Yarubi, Head Section of Marketing and Communication under the Directorate General of Customer Services presented a working paper dealing with the implementation of eServices in the portal. The implementation of ePortal will enhance the user experience with various transactional services, thus easing the processes for services provided to customers. She also presented the new designs for Customer Service halls, and the implementation timeline for various regions.

Mutasim Al Mahrouqi from the department of occupational health & safety presented a working paper on principles the Authority is implementing in its commitment to protect the environment. He also explained various criteria and procedures practiced by the authority to minimize the loss of time due to injuries, and how to ensure that the approved contractors are abiding by the system in place. Subsequently, architect Suleiman Al Shukaili from water quality department made a presentation on water quality, in which he addressed the monitoring of water quality through the collection and examination of samples on a daily basis and indicators of water quality as well as water quality data and the results of system efficiency with quality management service. Audience were excited to hear Talal Al Rawahi explain the goals and responsibilities held by individual employees in order to achieve the strategic objectives of the Authority.

Second day of the workshop included paper on career planning by Saleema Albrashdiyah, director of career planning. She discussed about the number of employees recruited in various directorateds during the previous year. Zuhair Al Salmi presented a paper on achievements of training department. Khaleel Al Zaidi, Senior Engineer, Renewable Energy from Directorate General of Policy & Strategy presented a paper on draft study of renewable energy resources in the Sultanate, and how to utilize them in the electricity sector as an alternative to traditional resources. Study also recommended the implementation of pilot projects for renewable energy in some rural areas to check the performance and effectiveness of them.

The workshop concluded with a panel discussion in which the participants were distributed to groups and discuss twelve ongoing strategies and review of the challenges facing the results were achieved during which it was made.
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Announcement: Opening of water distribution networks in Ibri

Announcement: Opening of water distribution networks in Ibri
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Announcement: Opening of water distribution networks in Nizwa

Announcement: Opening of water distribution networks in Nizwa 
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PAEW conducts workshop to discuss strategies & plans

PAEW conducted its first workshop of 2015 on strategy and plans of the authority for the year, at Bustan Palace Hotel, Muscat – spread over two days during 5th and 6th January 2015.
Under the slogan “Water and Electricity – towards a sustainable empowerment”, was held in the presence of His Excellency Mohammed Al Mahrouqi, Chairman of PAEW, departmental GMs, senior managers, managers and staff of the Authority. The workshop reviewed the important developments associated with the co-management contract, aiming to develop and raise the efficiency of different aspects of work at the Authority, thus enabling to supply uninterrupted drinking water to various regions of the Sultanate.

As the administration enters its fifth decade with large number of projects, this workshop conducted as per the co-management contract focused on knowledge transfer and sharing the experiences in the previous year. The workshop theme of “Water and Electricity - towards a sustainable empowerment” is reflecting the great care given by the Authority in providing water and electricity services to all the citizens and residents. Different departments presented their achievements for 2014, challenges faced and plans for the year ahead.

Second day of the workshop focused on renewable energy and the human resource management. The participants were split in to various discussion groups, to enhance the mutual partnership between the staff members of the Authority with dialogs and debates on various topics. Workshop concluded with employees hopefully ensuring the smooth implementation of the strategies and plans. 
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Announcement: Improvements at Dakhliya Region pumping station

Performing improvements to the pumping station feeding Al Dakhliya governorate
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PAEW to organize "Renewable energy readiness" workshop

Public Authority for Electricity and Water is all set to organize a workshop to assess the readiness of the Sultanate of Oman for renewable energy projects and explore the possibilities of installation of solar cells on the roofs of buildings.
The workshop is conducted under the patronage of His Excellency Sheikh Dr.Abdul Malik Abdullah Al Hinai, Adviser, Ministry of Finance and Chairman of the Board of Directors, PAEW on Sunday, 16 November 2014 Crowne Plaza Hotel - Muscat.
Workshop will discuss the Sultanate’s readiness for using renewable energy sources. PAEW in collaboration with International Renewable Energy Agency (IRENA) will appoint a local consultant to study the current situation and analysing the available data for renewable energy sources, as one of the initial steps that pave the way for the development of general and sustainable policy for renewable energy in Oman.
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Coordination meeting for preparation of Oman Power & Water Conference & Exhibition held

Public Authority for Electricity and Water on 11th November conducted a coordination meeting to prepare for the Oman Power & Water Conference & Exhibition.
The Oman Power & Water Conference & Exhibition will be conducted by the authority at Oman International Exhibition Centre in collaboration with Oman Expo during 19-21 May 2015.

The meeting was chaired by Dr. Ali bin Hamad Al Ghafri, Assistant Chairman of PAEW for International Relations and conferences. Number of officials of the Authority and companies from the electricity and water sector in the Sultanate also attended the meeting.
 
Dr. Ali Ghafri welcomed the gathering and emphasized the role that could be played by each of them in the success of the conference and accompanying exhibition in order to achieve the goals of their implementation. Dr. Ali said that the conference will provide a platform for energy and water sectors in the Sultanate to exchange experiences and ideas and submit proposals that will serve the sectors. The conference will also provide an opportunity to learn the latest technologies in the field of energy and water management.
 
The meeting concluded by the formation of technical and organizational committees that will prepare for the conference and accompanying exhibition.
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PAEW conducts “Journalism skills” training

Public Authority for Electricity and Water conducted “Journalism skills” training program at City Seasons Hotel, Al Khuwair during 10-11 November 2014.

The program targeted to help the participants in developing journalistic writing skills. Training also included improving writing for the press, radio and television. It helped the participants in scrutinizing the important differences between column and news, opinion and report, investigation and adventurous comment as well as how to conduct media interviews, press releases and radio and television performance in practice.
 
The training was given on how to highlight conferences, meetings, speeches and press coverage, and appearing on news bulletins. In addition to coverage of breaking news and television interviews, how to correct the writing on the website and the common mistakes that should be avoided when writing news releases were also covered.
 
The training program included case studies and stories, real life examples and displaying a number of training films. 
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Announcement: Improvement Works for main pipelines in Al Dakhliya Governorate

Announcement: Improvement Works for main pipelines in Al Dakhliya Governorate
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PAEW conducts introductory workshop on “Graduate Program” at Sultan Qaboos University

Public Authority for Electricity and Water earlier this week carried out an introductory workshop about the new “Graduate Program”, at the career guidance center, Sultan Qaboos University.
“Graduate Program” targets to attract fresh graduates to work for the Authority. This 2 year program, will facilitate the graduates to work in various departments of the Authority to gain valuable experience to kick start their career.

The program is for 8 graduates, out of which 4 are in the field of engineering (mechanical, civil, chemical and water resources) and 4 are in the field of business (finance, HR, communication and business administration).

Omani national graduates can apply for the “Graduate Program” now online at http://www.paew.gov.om/Careers/GraduateProgram 
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Sultanate of Oman host the sixth follow-up meeting of Unified Strategy for Water in the GCC

Sultanate of Oman, represented by Public Authority for Electricity and Water hosted the sixth meeting of the team in charge of following up the unified strategy for water in the Gulf Cooperation Council (GCC).
 
 
 

Sultanate of Oman, represented by Public Authority for Electricity and Water hosted the sixth meeting of the team in charge of following up the unified strategy for water in the Gulf Cooperation Council (GCC) which is based on the preparation of King Fahd for Research and Strategic Studies Institute in order to achieve sustainable development in all areas and the diversification of water resources and focus on the use of renewable energy on 5 – 6 of November 2014 at Park-Hotel Muscat.

The meeting was chaired by HE Dr. Mohammed Bin Ibrahim Al Saud, Undersecretary for  water in Saudi Arabia. Sultanate was represented by Engineer Abdulaziz bin Saeed Al Shaidani, Senior Manage, Privatisation and restructuring, Eng. Mohammed bin Abdullah Al Jabri, director of environmental projects and Eng. Mira Bint Sultan Al Abri, engineer planning and performance at the Authority. The meeting aims to identify the most important completion of plans to develop a unified strategy for the waters of the Gulf Cooperation Council and determine the initial objectives and meet the most important challenges.
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PAEW participates in Ministry of Regional Municipalities’ Exhibition conducted at South Al Sharkhiya

Public Authority for Electricity and Water concluded its participation in the South Al Sharkhiya on Thursday, 06/11/2014.

During the event, lots of publications, brochures and gift items in promoting save water initiative were presented. It also highlighted the need for citizens to cooperate with the government authorities in its ongoing projects meant to reach drinking water to every household in the Sultanate.



 
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PAEW announces the results of digital media competition

Public Authority for Electricity and Water announced on Wednesday, 22/10/2014 results of digital media competition conducted to find the best digital announcement to save water, at the 11th GCC Water Conference hosted by Ministry of Regional Municipalities and Water Resources at Bustan Palace Hotel.

 
Public Authority for Electricity and Water announced on Wednesday, 22/10/2014 results of digital media competition conducted to find the best digital announcement to save water, at the 11th GCC Water Conference hosted by Ministry of Regional Municipalities and Water Resources at Bustan Palace Hotel.
The aim of the competition was to promote rationalization of consumption of water, was conducted during the period of August 1st to September 15th, 2014.

Three winners were selected from the media submitted. First prize was won by Salim bin Hamdan Al Hajry, Second prize by Jouath bint Hamed AlNa’biyat, third prize was won by Hassan bin Mohammed al Balushi. 
This initiative comes in confirmation of the Authority's keenness on supporting activities that contribute to highlight the efforts in reducing water consumption among all segments of society.
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PAEW conducts “advanced communication skills” training program


Public Authority for Electricity and Water carried out an “advanced communication skills” training program from 27/10/2014 to 30/10/2014 at Ibis Hotel - Muscat .
 
The program aims to introduce the concepts and different practices in communication. It focused on development of ability to communicate with others and best practices in written communication. 
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PAEW celebrates Omani Women's Day

Public Authority for Electricity and Water, in collaboration with Veolia Water on 27th October 2014 organized celebration on the occasion of Omani women’s day, which falls on 17th October at “SCADA” Center.
 
Omani Women’s Day is celebrated on the 17th of October, based on the royal directives of His Majesty Sultan Qaboos bin Said, to honor Omani women and in recognition of the status they have earned in practical and social aspects of society.
Bushra Al Siyabi talked about the plans and strategy of the atuthority, highlighting the important tasks and key challenges faced. Helen Galy from Veolia Water talked about the co-management contract between Veolia and PAEW. After that the speech was made by Sabah Al Bahlani, Executive Director and founder of early intervention for children. It was concluded by a speech by Dr. Raji from Barakath Al Noor Clinic regarding early detection of breast cancer and prevention methods. 

The experiences of Omani women and their struggle with all levels of life since ancient times, Lehigh thread versified can not be integral, what is achieved by Eve day, Walid is not a coincidence, but is a cross-pollination and the blending of the values and traditions of the authentic legacy, coexisted and intersected with the political discourse and the directions of the High and project advancement modern Oman, the result is clearly visible and clearly set out.
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PAEW floats tender for 2nd phase of Seeb water network improvements

Public Authority for Electricity and Water continues to move forward towards the implementation of a number of water projects in the governorate of Muscat, with the recently launched tender for implementation of the second package of the main water network improvements in the province of Seeb at a cost of more than 6 million Rials. 
 
It includes water distribution network improvement projects in Seeb, the construction and supply of pipes and fittings, and valves and meters and valves to reduce pressure linked with the command and control system (SCADA) and the provision of electric power. 
The project also includes the construction of a water tank with capacity of 7000 cubic meter with water pipes ranging from 800mm to 200mm in diameter. 
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PAEW conducts a training program on "Omani Tender Law and its applications"

​Public Authority for Electricity and Water conducted a three day training program on "Omani Tender Law and its applications"  from 19/10/2014 to 23/10/2014 at Saeed Shahri training centre for Law in Muscat. 
Public Authority for Electricity and Water conducted a three day training program on "Omani Tender Law and its applications"  from 19/10/2014 to 23/10/2014 at Saeed Shahri training centre for Law in Muscat. 
The program aims to provide participants with knowledge of the legal system that governs tenders in Oman and procedures required for the implementation of projects and the work of public authorities, governmental bodies and institutions. It also provided them with the necessary skills to carry out these procedures on a practical level. 
The training progressed as four main sessions. First, the participants were introduced to the tenders, bids and types of tenders and the general principles followed in selecting tenders. Secondly, it discussed about the legal framework for tenders in terms of the definition of the system, definition of the Court of Administrative Justice and the definition of the tender committees and internal tender committees. Third, it covered the required documents for tenders in terms of providing the bid requirements and finalizing the technical offer, bill of quantities and the financial offer. Finally, legal procedures for tendering in terms of the procedures that precedes the tender and bidding conditions, and evaluating tenders and decide on preceding actions in addition to bidding. 
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PAEW is implementing water distribution project worth more than 33 million riyals and 695km in length at wilayat of Bahla

In its endeavor to achieve the vision of the government in completing the implementation of infrastructure projects in various governorates of the Sultanate to upgrade the level of services provided to citizens wherever they are and consider that water is an essential element in the development process, Public Authority for Electricity and Water is implementing a water distribution project for the wilayat of Bahla, at a cost of more than RO 33 million.
The project includes the establishment of networks for the distribution of water covering a total length of 695 kilometers of pipeline of different lengths and diameters ranging from 125 mm to 500 mm to include the villages of Wadi Quriyat, Sulut, AlLabi, Basai, Haisha, AlHabi, AlSuwaih, AlKabileeya, AlMaemir, AlHafer, AlMaelaf, AlHafat, AlJelat, Wadi AlAla, Wadi AlSafil, AlAishi, AlSaifm, AlAqir in addition to the establishment of water tank with capacity of 5,000 cubic meters in the village of the Mamur and a tank with capacity of 4,000 cubic meters in the village of Basia and a tank with capacity of 3,000 cubic meters in the village of AlAishi and tank with capacity of 1,500 cubic meters in Wadi Quriyat and a tank of capacity 600 cubic meters at AlGhafat, in addition to strengthening the pumping capacity of two pumping stations to 190 cubic meters per hour.
The project also includes the construction of two filling stations to fill water tankers and installation of control and monitoring system "SCADA". The percentage of completion of the project is 8% and the project is expected to be completed by mid-2016.

It is worth mentioning that the Public Authority for Electricity and Water is working to provide clean drinking water through the construction of transmission and distribution networks, water quality and highly effective to cover 98% of the population of the Sultanate by the year 2040 AD
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Announcement: Transfer of pipes affected by service projects in Muscat Governorate

Announcement: Transfer of pipes affected by service projects in Muscat Governorate
Announcement 1
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PAEW organizes workshop on water quality in the Arab countries within the 11th Gulf Conference on Water

Public Authority for Electricity and Water in collaboration with the United Nations Program for the Environment, Ministry of Regional Municipalities and Water Resources and the Gulf Society for Water, on Sunday, 19/10/2014 organized  a workshop on methods to monitor and assess the quality of water in the Arab countries.
The workshop was part of the events associated with the 11th Gulf Conference on water hosted by the Sultanate.

The conference shed light on various success factors practiced in the region and international level, best practices to monitor and evaluate the water quality, providing the management with clear leads helping them develop appropriate policies for the management of water resources as well as to assess the quality of water quantitatively and qualitatively.

The workshop included presentations from a number of experts about their experience in global field of control and evaluation of quality of water.


 
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PAEW conducts the program “You have the right to know more”, to its employees in Buraimi

PAEW conducts the third phase of the program, "You have the right to know more" to its employees in Al Buraimi Governorate, which aims to familiarize staff with some of the procedures, laws and strategies of the Authority. 
The program started with a welcoming speech by Dr. Muslim Al Tubi, Director of Legal Department in which he stressed the need of the transfer of knowledge to employees making them work with transparency. Program also covered other legal issues related to the employee such as complaints, promotions, and other legal rights and duties of the professional employees. After that Engineer Ammar Al Abri talked about security and safety in the work environment and addressed some of the necessary actions to be taken to achieve safety at work. He also answered some of the queries by the staff of Al Buraimi Governorate regarding security and safety. 

It was followed by a detailed presentation about Vehicle Tracking System and some procedures relating to service matters and administrative mechanism such as hotel bookings. Then Mr.Rabeeh Awald Thani, Section Head of Service responded to all inquiries related to administrative affairs. Then Mr. Marwan Al Akhzami, Section Head of audit expenses explained about the best practices used to review the expenditures, followed by Mr. Abdul Hakim Al Rashdi and Mr. Abdul Aziz Al Rehaily talked about the procedures of contracts and tenders in the framework of the Omani tender law, highlighting the need for perfection in the work to achieve the quality standard required through performance measurement systems. 

The program concluded by presenting some data and statistics documented in the Annual Report of the Authority by Mr. Moosa Al Kindi, Section Head of Statistics. It is worth mentioning that the Public Authority for Electricity and Water is working to provide clean drinking water through the construction of transmission and distribution networks, improving the water quality to cover 98% of the population of the Sultanate by 2040 AD.
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PAEW’s GCC forum discusses water supply

The Public Authority for Electricity and Water (Paew) hosted on Tuesday the GCC Secretariat seminar on strategy for water for the countries.
The meeting discussed plans to match supply and demand in order to ensure sustainable development in all fields while diversifying sources of water through researches. It also considered encouraging studies aimed at reducing the cost of water production while focussing on the use of renewable energy.

Dr Ali Bin Hamad Al Ghafri, Assistant Chairman of the PAEW for International Relations and Conferences, said that the GCC leaders have developed necessary policies, strategies and decisions to address the challenges resulting from water scarcity.

The seminar discussed the aims of the draft strategy and ensuring provision of water for the development of societies and the sustainability of the future generation in the region.
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PAEW concludes “First Aid” training program

Public Authority for Electricity and Water concluded its training program on "first aid" which was carried out in three batches at Best Western Hotel, Al Khuwair.
Motive of the  program was to provide participants with important knowledge and skills needed in immediate care to be provided to the injured in order to save their life or reduce the complications of infections. The program focused on the primary responsibility for people as paramedics by understanding the emergency situation and decision making to provide assistance and reduce risk and ensure personal safety; in addition to reporting, emergency ambulance services and the provision of care of basic first aid support. Participants were made aware on how to note signs that may indicate the occurrence of a medical emergency, such as the presence of a person in an unfamiliar place, or in a position lying on the ground and a person making strange noises or strange movements with some gestures, as well as a vehicle in a unfamiliar place.

The program included practical training on the process of cardiopulmonary resuscitation and the use of the lungs and the robotic device to remove cramping and how to provide assistance in case of bleeding and shock in addition to bites and stings and diabetic emergencies, poisoning and seizures, stroke, asthma and allergies.

The importance of using protective techniques while providing assistance to the injured and how to avoid complications. It is worth mentioning that the PAEW is working to make available drinking water to 98 per cent of the Sultanate's consumers by 2040.
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PAEW FLOATS TENDER TO EXPAND BAUSHER WATER NETWORK

The Public Authority for Electricity and Water (PAEW) has floated a tender for the expansion of water network in Bausher.
The Public Authority for Electricity and Water (PAEW) has floated a tender for the expansion of water network in Bausher.

Saif bin Nasser al Kindi, Projects Manager at PAEW, said that the tender includes the existing and planned residential areas to meet the construction growth witnessed by the wilayat. The tender also includes the construction of water distribution networks, tanks, booster stations and tanker filling stations.

He added that the project will be implemented in two stages; that first is expected to start in the beginning of the second quarter of 2015 (107 km long). The stage includes the construction of a main water transport pipeline from the pumping station at Falaj Al Sham to Al Hamam water tank and expansion of Al Ansab pumping station, etc.
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PAEW implements water network projects worth more than 5 million in Barka

Continuing its strategic master plan towards the implementation of number of water projects in the governorates of the Sultanate the Public Authority for Electricity and Water completed the infrastructure through the construction of transmission and distribution networks for high quality water. 
Public Authority for Electricity and Water implemented the expansion project for water distribution networks in Barka, South Batinah region with a cost of more than 5 million Omani Rials. The project includes the expansion of water distribution networks and the creation of transmission and distribution lines of different diameters, where the total length of the distribution network is around 38,254 meters to cover areas including Rumais South and Abu AlNakheel South camp in addition to the establishment of a pumping station and water tank with maximum capacity of 1300 cubic meters at Rumais station to fill water tankers. The percentage of completion of the project is about 87%.

It is worth mentioning that the PAEW is working to make available drinking water to 98 per cent of the Sultanate's consumers by 2040.
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Sultanate to participate in the 30th meeting of the Executive Bureau of the Arab Ministerial Council for Electricity at the Arab League HQ in Cairo

The Sultanate represented by the Public Authority for Electricity and Water will participate in the thirtieth meeting of the Executive Office of the Arab Ministerial Council for Electricity the Arab League headquarters in Cairo, Egypt on Tuesday, 16/09/2014. 
Oman will be represented by a delegation headed by HE Mohammed bin Abdullah Al Mahrouqi, Chairman of the Public Authority for Electricity and Water and the comprising Dr. Ali bin Hamad Ghafri , Assistant to the chairman for International Relations and conferences and Khalifa bin Abdullah Al Busaidi.

The meeting will discuss the adoption of the report and recommendations of the sixth meeting of the Committee of Experts of electricity and the sixth meeting of the Committee of Experts on renewable energy and energy efficiency in the Arab countries, and to discuss the comprehensive study and mapping of the electricity linkage project as well as to support the electrical equipment industry for the production, transmission and distribution of electricity in the Arab countries through the establishment of specialized exhibitions and display to guide manufacturers of electrical equipment. 

Meeting will also discuss environmental considerations in the electricity sector and the regional initiative of the cooperation between the sectors of energy, water, food and initiative of the Secretary General of the Arab League for renewable energy and monitor the implementation of the Arab strategy for the development of renewable energy applications through the presentation of Arab framework for renewable energy and a form of national plans and road map for the implementation of the Arab strategy as well opportunities to exploit solar energy for the purposes of adaptation. 

The meeting will also address to discuss the renewable energy guide, energy efficiency and monitor the implementation of the Arab framework indicative to improve the efficiency of electric power and rationalization of consumption at the end-user, as well as to discuss cooperation with other countries and regional and international organizations in the field of energy, including the Arab-Chinese Cooperation and the Arab-African cooperation and cooperation between the Arab countries and South American countries and the regional center for renewable energy and energy efficiency and the Arab and European-up preparations for the celebration of the Arab Day for energy efficiency and the Arab Forum for renewable energy, energy efficiency and the organizers of the Arab Forum for electricity.
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PAEW's Save water campaign “Wastig water, till when?” concludes at Muscat City Center

Public Authority for Electricity and Water on Thursday and Friday September 11 to 12, 2014 concluded the save water campaign for awareness of water conservation this year under the slogan "Wasting water, till when?" which lasted over three months, at Muscat City Centre. A number of awareness activities and entertainment programs were conducted in the presence of a large audience. 
Public Authority for Electricity and Water on Thursday and Friday September 11 to 12, 2014 concluded the save water campaign for awareness of water conservation this year under the slogan "Wasting water, till when?" which lasted over three months, at Muscat City Centre. A number of awareness activities and entertainment programs were conducted in the presence of a large audience. 

Hafiz bin Ali al-Hassani, Director of Communications Department at PAEW said that the purpose of the campaign for rationalization of water consumption this year, which kicked off the end of the month of May, was to make the customers aware about the best methods to save the use of water, which is the basis of life. Importance of rationalizing water consumption awareness among all segments of society was identified and different media were utilized to achieve the same.
 
Al-Hassani said the activities of the campaign for rationalization of water consumption this year has been diverse in cooperation with the various institutions, including participation in Salalah Tourism Festival and an exhibition about the rationalization of water consumption  at Sultan Qaboos University Hospital, in addition to an exhibition Awareness Center command and control of the body "SCADA" and coordination with a number of schools for the students to visit the exhibition for the participation and success  of the campaign. 

The Director of Communications Department said the closing ceremony of the campaign witnessed a huge turnout of the public participation of different ages in various entertainment games and recreational activities along with distribution of awareness brochures and gifts for children. 

Al-Hassani said that the Authority conducts awareness campaigns annually to rationalize water consumption, through advertising in various media and highlight the most important ways to conserve water and reduce wastage.

It is worth mentioning that the PAEW is working to make available drinking water to 98 per cent of the Sultanate's consumers by 2040.
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Oman to take part in GCC meet on water, electricity

The Sultanate, represented by the Public Authority of Electricity and Water (PAEW), will take part tomorrow in the 27th meeting of the GCC Electricity and Water Cooperation Committee.
The Sultanate, represented by the Public Authority of Electricity and Water (PAEW), will take part tomorrow in the 27th meeting of the GCC Electricity and Water Cooperation Committee.

The Sultanate will also take part today in the  preparatory meeting for the GCC under-secretaries of electricity and water, scheduled to be held in the sisterly State of Kuwait.

The Sultanate’s delegation will be led to the two meetings by  Mohammed bin Abdullah al Mahrouqi, PAEW Chairman.

The 27th GCC Electricity and Water Cooperation meeting  will discuss and review the latest developments related to the  GCC water linkage project, as well as the long-term strategy for the water security project among other topics.

The meeting will be concluded by reviewing the  memorandum of the Secretariat-General on the usage of  nuclear energy
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PAEW implemented Emergency reservoirs Project in Muscat at a cost of more than RO 31Million

The project is designed to ensure access to water service to the citizens, taking into account in the design of the project events such as natural disaster or disruption in production plants, helping PAEW to maintain and provide drinking water for 7 days in cases of interruption of water service.
In the context of the pursuit of the Public Authority for Electricity and Water to deliver water services and ensure uninterrupted service in case of emergency, the Authority implemented project to install emergency water tanks for more than RO 31 million. The project is designed to ensure access to water service to the citizens, taking into account in the design of the project events such as natural disaster or disruption in production plants, helping PAEW to maintain and provide drinking water for 7 days in cases of interruption of water service. 

The project includes two phases. First phase is construction of a reservoir with a capacity of 15,000 cubic meters in the Wattayah region, reservoir with a capacity of 25,000 cubic meters in the Ruwi region, and additional reservoirs of capacity 30,000 and 15,000 cubic meters in the Wadi Kabir region. This phase has reached more than 65%.
The second phase of the project include the construction of reservoirs with capacity of 146,000 cubic meters and 73,000 cubic meters in addition to excavation work in mountainous regions  to create crisis management platforms. The project phase is at a completion of 40%. 

It is worth mentioning that the Public Authority for Electricity and Water is working to provide clean drinking water through the construction of transmission and distribution networks, water quality and highly effective to cover 98% of the population of the Sultanate by 2040 AD.
 
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PAEW implements the Water Distribution Networks establishment project in Rustaq at a cost of more than RO 9Million

Within the efforts of the Public Authority for Electricity and Water in its quest to achieve the vision of the government in completing the implementation of infrastructure projects in the Sultanate to improve the quality of services provided to citizens, PAEW implements the Water Distribution Networks establishment project in Rustaq at a cost of more than RO 9Million.
Within the efforts of the Public Authority for Electricity and Water in its quest to achieve the vision of the government in completing the implementation of infrastructure projects in the Sultanate to improve the quality of services provided to citizens, PAEW implements the Water Distribution Networks establishment project in Rustaq at a cost of more than RO 9Million.
Dr. Said Khamis Muhammad AlKhamisi, Project Manager at the Public Authority for Electricity and Water, said that the length of the new water distribution system which is implemented wilayat of Rustaq is 275 kilometers covering 53 villages in the wilayat. The project included the establishment of networks of transportation and distribution of water, the creation of reservoirs, and boosting the capacity of the pumping stations. 
Dr. Said explained that the percentage of completion of the project of water supply systems in the wilayat of Rustaq reached the nearly 56% at an approximate cost of RO 9Million. 
Dr. Said added that work is continuing where the project has been the completion of the network to deliver water to the villages (neighborhood Renaissance and the modern and the villages of Falaj beams and lattice and Misfat and Jme) km is currently working on most of the villages in the center of the state. 
It is worth mentioning that the Public Authority for Electricity and Water is working to provide clean drinking water through the construction of transmission and distribution networks, water quality and highly effective to cover 98% of the population of the Sultanate by 2040 AD.
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PAEW implements water networks expansion project worth more than RO 24 million in Nizwa

PAEW implements water networks expansion project worth more than RO  24 million in Nizwa. Project included establishment of distribution networks, water tanks, pumping stations, strengthening pumping stations
Continuing to implement a number of water projects in interior regions, within the framework of the completion of the infrastructure in the Sultanate of Oman, PAEW implements water networks expansion project worth more than RO  24 million in Nizwa. Project included establishment of distribution networks, water tanks, pumping stations, strengthening pumping stations and expand a number of existing desalination plants. 
Public Authority for Electricity and Water implemented the project in Nizwa to expand water systems in the region at a cost of more than 24 million RO to cover a total area of 400 kilometers. The project includes the extension of the water distribution networks to cover all wilayats and communities, as well as to establish a pumping station for the strengthening of the water supply with capacity of these reservoirs between 6000 to 3000 cubic meters. In addition to this,  the establishment of an administrative building and control systems, surveillance and water disinfection has been completed to implement some of the networks in a number of residential areas. The project is now 60% complete. 
It is worth mentioning that the Public Authority for Electricity and Water is working to provide clean drinking water through the construction of transmission and distribution networks, water quality and highly effective to cover 98% of the population of the Sultanate by 2040 AD.
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PAEW Participates in Salalah Fest

In order to promote corporation between PAEW and other Government bodies in the Sultanate and to initiates in national events; PAEW participates in Salalah Tourism Festival 2014.
In order to promote corporation between PAEW and other Government bodies in the Sultanate and to initiates in national events; PAEW participates in Salalah Tourism Festival 2014.
PAEW participates in this festival for the second time to introduce its efforts in providing potable water with International standards. In addition, this participation in considered part of “Wasting Water till when” campaign which has been launched in May 26, 2014 and aims to promotes water conservation and to advice customers to work with PAEW in protecting natural resources.
PAEW exhibition contained different publications in awareness field and addresses the campaign. Those publication targeted different levels in society. The publications are 25 ways to conserve water, drawing book for kids and awareness games. Moreover, a theater was a part of the exhibition; it was allocated of entertaining the visitors. 
Special corner was introduced for visitors who are interested in the technical field. It has introduction about projects done by PAEW, presentations of how to prepare homemade filter and desalination process. 
It worth mentioning that PAEW is the origination in charge of supplying potable water in the Sultanate, constructing networks and supplying quality water to cover 98% of the Sultanate residence by 2040. 
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Public Authority for Electricity and Water oversees 10 laboratories to ensure the quality of water produced in various governorates of the Sultanate

Due care is accorded to the quality of water supplied to citizens and residents in Omanby the Public Authority for Electrify and Water (PAEW) as far as meeting all terms and conditions related to health and safety standards are concerned. 
Due care is accorded to the quality of water supplied to citizens and residents in Omanby the Public Authority for Electrify and Water (PAEW) as far as meeting all terms and conditions related to health and safety standards are concerned. 

The PAEW has a separate department to control and supervise the quality of water, including physical, chemical and biological norms and testing all resources of water at water desalination plants, main reservoirs, government wells, water filling stations or samples collected from the distribution networks. 

The aim is to ensure compliance with all approved local and international specifications. 

The department is assigned to carry out all lab tests to ensure the quality of water and safety standards so that it is free from any bacteria or viruses. 

With this objective, 10 labs were established to analyze samples of potable water on a daily basis. 

Besides, there is also a mobile lab used in emergency cases to test water samples near their resources so that immediate action can be taken by officials in case of any occurrence of pollution or contamination.

The central laboratory in the Governorate of Muscat carries out the chemical and bacteriological tests on a daily basis in addition to testing samples received from various governorates.

In case any bacteriological contamination of water is suspected or reported, the Water Quality Department takes water samples for chemical and bacteriological tests from the distribution lines before the water reaches the consumers. 

The department also informs the landlords and owners of the affected property or houses about possible water contamination.

The main lab analysis and examinations involve physical tests, and organic and non-organic examinations. The PAEW is also equipped with advance equipment for analysis and examination of potable water.

The PAEW has a control system for periodical collection of water samples from the water sources and for examining the same. The PAEW has also linked the control systems in all governorates with the Internet through a modern system of lab information. The chlorine component in the drinking water has a great significance and indicates healthy water free from any bacteria. 

The Water Quality Department keeps in its database the data and results obtained from the Lab Information Management System (LIMS). The PAEW has also introduced the PERF system for following up on the LIMS data.

The PAEW has also installed Quality Control Machines at all water tanks in the Muscat Governorate to follow with the various elements through the SCADA system at the control centre.

It is worth mentioning that the PAEW is working to make available drinking water to 98 per cent of the Sultanate's consumers by 2040.
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PAEW receives the Customer Service Excellence Award

The Public Authority for Electricity and Water has been awarded the Customer Service Excellence Award in the Utility sector for their Customer Relationship Management System. The Award Ceremony was held on June 25th in the Hyatt Hotel in Muscat. The Customer Relationship management system was launched by PAEW in 2011.

The Public Authority for Electricity and Water has been awarded the Customer Service Excellence Award in the Utility sector for their Customer Relationship Management System. The Award Ceremony was held on June 25th in the Hyatt Hotel in Muscat. The Customer Relationship management system was launched by PAEW in 2011. It enables all contacts between PAEW and customers to be recorded and monitored online. This tool aims at improving customer service by guaranteeing all customer complaints and queries are dealt with in a timely manner. PAEW is honored to be rewarded for the efforts made to implement the CRM to the benefits of our customers. 
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PAEW is committed to reduce water losses in the Sultanate of Oman

PAEW is implementing, in partnership with Veolia Water, an ambitious strategy to monitor and to reduce water losses throughout its water networks across the Sultanate. It is worth noting that due to its importance across any Directorate of any water utility, the subject of water losses is based upon a complete and transparent cooperation between all the departments, and, to that purpose.
PAEW is implementing, in partnership with Veolia Water, an ambitious strategy to monitor and to reduce water losses throughout its water networks across the Sultanate. It is worth noting that due to its importance across any Directorate of any water utility, the subject of water losses is based upon a complete and transparent cooperation between all the departments, and, to that purpose, real internal clients and customer’s relationship have been implemented, with identified and shared responsibility.
Thus, one of the pillars of this strategy is based upon the creation of small distribution units, between 500 and 2,500 customers, called District Metered Areas (DMA) whose flows and pressure are constantly monitored and compared to billing data in order to assess the level of both commercial and technical losses and to target corrective actions. It is backed up by the daily assessment, done by PAEW operational teams, of the nightly minimum flow, main operational indicator of technical losses such as leakage.
So far, around 160 DMA are built up throughout the country, including flow-meters and chambers, communicant loggers, pressure points, etc. Such DMA philosophy has also become a pre-requisite for any new or private network to be taken over by PAEW and DMAs have to be created every time it is required. To achieve this, design guidelines and standards are now integrating Water Losses control as one design criteria inputs.
Hydraulic models have been built and will be calibrated by Veolia Water and PAEW. This will allow PAEW to identify both the areas with low pressure and the areas where pressure modulation could be implemented as a mean to reduce water losses.

The strategy for reducing water losses also includes :
  • A proper organisation : including the recruitment of field supervisors for Customer Services in order to reduce frauds and update customer data base, and the recruitment of leak detection teams throughout the whole country;
  • Adequate and tailored training, with on-the-job sessions. One example has been given with the organisation of tailored leak detection program in small groups of 3 to 5 employees, providing the attendees the right tools and methodology to raise leak detection practices in Oman to the best international standards, while taking into account the specificities of PAEW assets and the Omani water operational context;
  • The purchase of appropriate equipment and technologies including leak detection equipment (acoustic correlator, leak detection through gas techniques, etc.), tanker filling stations monitoring equipment, etc.;
  • The development of appropriate contractual tools to closely manage our contractors (penalties, framework contracts, etc.).
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PAEW Annual Staff Party: Crown Plaza, Muscat

In a ceremony held at Crowne Plaza, Muscat, Public Authority for Electricity and Water (PAEW) honored its retired and distinguished employees during 2010 in recognition of their efforts
This event falls within PAEW’s series of initiatives through which the Authority aims at developing and stimulating its employees to keep on exerting great efforts to contribute in promoting and enhancing PAEW’s image both locally and internationally, along with elevating the services delivered to the customers.

The Ceremony was under the patronage of H.E. Momhammed Al Mahrouqi, Chairman of PAEW.

During this ceremony, PAEW honored 29 of its retired employees and 27 of the distanguesed employees.  The reason behind this recognition is to encourage employees to make further effort to realize excellence. This can enhance excellence, which in turn can increase employees’ performance both at PAEW.
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PAEW implements a practical skill development program

The Public Authority for Electricity and Water (PAEW) is currently implementing a significant skill development program dedicated and customized to PAEW employees and PAEW challenges. The final objectives of such sustained capacity building program is to improve, through staff development and motivation, services to customers, while preserving water resources.
The Public Authority for Electricity and Water (PAEW) is currently implementing a significant skill development program dedicated and customized to PAEW employees and PAEW challenges. The final objectives of such sustained capacity building program is to improve, through staff development and motivation, services to customers, while preserving water resources.
A great example of this has been given over the last few weeks regarding Non Revenue Water (NRW) and Leak Detection Trainings. Indeed, since 2011, PAEW has started a strategy for assessing and reducing water losses and leakage that affect water supply systems, through the recruitment of leak detection teams country wide. Thus, human resources development through professional and pragmatic training has been at the core of this strategy and training is launched at various levels of the organization: network performance training for managers, applied onsite leak detection training for leak technicians, etc. As an example, the training course happening this week aims at providing the attendees the right tools and methodology to raise leak detection practices in Oman to the best international standards, while taking into account the specificities of PAEW assets and the Omani water operational context.
These employee development programs and trainings are supported by other actions such as:
  • The definition and monitoring of water supply zones (district metered areas) in all Wilayats, 
  • The implementation of a complete set of processes and procedures;
  • The supply of modern and adapted equipment on which staff is trained.
This comprehensive improvement program aims at building foundations for enhancing the service the Public Authority for Electricity and Water provides to customers in the long term.
 
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PAEW’ Representatives Visited Muscat Schools

In collaboration with Marketing section and Water Quality Department, PAEW visited some schools in Muscat as a part of Water Conservation Campaign.  This campaign aims to raise awareness of the importance of water conservation which has proven as an effective strategy to educate students about saving water.
This initiatives came along with the World and PAEW in particular, celebration of the World Water Day 2011
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The Authority Participated in the International Conference



The Authority participated in the exhibition held along with the International Conferance on Drought Management Strategies in Arid and Semi Arid Regions that is organised by Ministery of Regional Municipality and Water Resources.  
The four days Conferance discuss the importance of water resources conservation and integrated water resources management for the arid and semi arid regions.
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Planning for Desalination Plant

Public Authority for Electricity and Water (PAEW), Sultanate of Oman has desgined a plan to build a new sea water desalination plant in the key region Al-Wusta of Sultanate.
The planning committee consists of four senior engineers from PAEW Al-Wusta office. Plan phase started from July 2010 and completed on first week of December 2010. Now the PAEW authoriites send the proposal planning to the ministry authoriites.